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April 2024 by Danetta McCurley
Ordered by kiosk then it asks if you want to leave a tip.. ?? We Ordered ourself... we did end up leaving a tip for the lady who brought the milkshake to us.
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April 2024 by Jo-Ann Bolli
With no servers and the new ordering system it seemed like we had to work to get our meal. Bring back the servers!
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April 2024 by Nathan Driver
I spent 16 dollars on 2 burgers, A number 8 double, & a classic steak burger. They didn't put anything on my burgers except the meat. I'd avoid them if you can because they obviously don't care about their food.
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March 2024 by Linda Koenig
I was so glad to see an open steak and shake. Best milkshakes ever.
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March 2024 by Ken Tounzen
For starters you have to use a kiosk to order. The two kiosks that we tried were very slow responding. Then you get a QR code for your drink and you have 10 seconds to start filling your cup. You can use the QR code to get refills, but it is such a pain. The young lady behind the drink machine watches you scan, then shouts " You've got 10 seconds".There is no atmosphere here and absolutely no personality. It may as well have been all run by faceless robots. I saw no one smile, employees or customers. It was a sad experience. We would have gone to Chick filet except they were very busy and looked crowded.It was a good thing we both ordered double bacon cheese burgers or we would have left hungry and we are not big eaters. A double at Hardee's and I'm stuffed.
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March 2024 by Lucas Pritchard
In order to fill your cup up, you have to scan a QR code that gives you access to the fountain drinks for 10 seconds.With several people in line trying to fill cups, it takes forever just to get a drink.
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March 2024 by Phillip Bradley
Food is decent shakes are high but they're high everywhere. Not going to lie the drive thru is rather slow but I do believe they cook all burgers to order so that's why. Which many ppl would prefer.
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March 2024 by Jenifer Carter
You order on kiosks here and scan a printed QR code to get your drink. They call your name when the order is ready. The food was fresh and good.
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March 2024 by David Hake
Has been years since I have been there. Great place can't wait to get back
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March 2024 by Catherine Reed
Had some issues getting our meal correct and wouldn't fix it. The food was good but yet we didn't get all of what we ordered in the first place.
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February 2024 by Harold Hildreth
Excellent
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February 2024 by Elizabeth Seay
Great tasting food. My food was hot and fresh. The entire order was correct.
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February 2024 by Josh Howard
Terrible they want a tip when you have to do everything else and you have to scan your drink to get it and you only get one refill
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January 2024 by Amelia Brockwell
I used to really like their food but the last time i dined in there was an employee who smelled AWFUL. like it made me gag and stunk up the entire dining area. AND my food wasn’t as good as usual. The buns on the burger were freezing cold and so stale it literally had cracks in the bun and crumbled when i went to eat it. made me nauseous.
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January 2024 by Beth Wilkerson
The smash burgers are so fresh and delicious! The cheese fries keep me coming back. This Kit Kat Shake my 11 year old got today for his birthday, with extra cherries, was definitely birthday worthy.The self-order kiosk is easy to use, but I would prefer a worker take my order. The workers were friendly but it took a while after our food was provided for us to get our shakes. We were halfway through our meal before we had drinks. There was very little interaction with any “service”.
