My favorite bank for a combination of local touch and regional reach. The majority of my business and personal accounts are with them for that reason.
June 2023
Chris Baldridge is THE BEST representative at this bank. She’s very polite, helpful and professional. Definitely would recommend this bank! ?
January 2022
Attempted to get in touch with a Michelle Staniford to discuss an issue but the bank policy is to not give out phone numbers of those higher up in order to keep issues on the "down low". Not sure if Ms.Staniford will ever see this but her subordinates are aware of my unhappiness with customer service.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.