Truist is a bank known for its friendly staff and a good balance of local service and regional reach. Customers appreciate the helpful and professional representatives, especially one standout staff member. The bank offers services through drive-thru lanes and by appointment, with some branches remaining open with enhanced sanitization. While the staff is friendly, some customers have experienced issues with online security, including multiple hacking incidents. Overall, Truist is a recommended bank for personal and business accounts, maintaining a strong community presence.
The nicest bank around, love everyone there! I choose humble and sweet people over rude people any day!
July 2025
The drive thru with people takes FOREVER. But the ATM is just in and out.
January 2024
It's a nice a staff etc . But, I have been hacked 4 times in 2023. It seems that it's a constant issue. But, it's 2024 and I have been hacked again...please know I am not an online order person either.
