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July 2023 by jessie maynard
Won't bring packages, package has been at post office for over a week
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May 2023 by Di Spradlin
Our mail carrier can't seem to get the mailbox and address correct a lot of times. Sometimes she doesn't even deliver packages.
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March 2023 by Aaron
Ordered two packages and they are supposed to be here and said it was delivered, not in the mail box or porch. Then it was saying they are holding my packages. So kinda fishy if I have to say my self
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January 2023 by Linda Holbrook
My email said my package was delivered in my mailbox today 12-31-2022 I went to check my box and nothing was there. What did she do with it? You need to hire someone who is more reliable, cause she always gets mail mixed up!!!! I need my package!!!!!!!!!
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March 2022 by Jonathon Mollett
Worst place ever had package deliverd they gave it to some one else they say nothing they can do cause I don't know what it was .. even though I have usps app showing delivery and tracking . They brush me off saying nothing they can do . There theifs
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March 2022 by Dale Darland
Watch for the local crackhead family
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August 2021 by Michael Flanery
RUDE!!!! UNPROFESSIONAL!!!! These employees need to grow up and treat customers with respect.
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October 2020 by Harrison Burchett
Always willing to help & often understaffed! Appreciate your post office workers!
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March 2020 by Chuck Hall
only reason i gave it one star is because i had to been on hold for 30 minutes still no answer to even usps let alone pville po ....hire someone that will work already
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February 2020 by Moma Lisa
My mail is being put in different mail boxes and other people mail is being put in mine
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January 2020 by hourglassperfect
Not only did they send my divorce papers to my neighbors I didn't get my electric bill for about 6 months after it was due. I get mail for my neighbors all the time. And my neighbors get mine. But today I'm at my limit. I recieved a big envelope in my tiny lock box mail box. Its 12 inches by 10 inches. It was stuffed in that tiny box with a huge PHOTOS DO NOT BEND on the front. It clearly just by size shouldnt have been placed in the mail box. When I call I was told no manager or supervisor was there. I was also told I would get a call back once she talked to the carrier. IF YOUR EMPLOYEES AREN'T GOING TO DO THEIR JOB GET EMPLOYEES THAT WILL PLEASE.
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July 2019 by todd conley
I had a po box could not get my mail. I was always getting others mail in my box and vice versa. So now we have it delivered to our fiscal address. So now we can't get mail in or out in a timely manner. Sometimes takes two weeks to get mail in or out. And a lot of times we don't even get it. So have been forced to do all our business on line.
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June 2019 by Susan Gannon
Customer service is pitiful, line is always to the door and the hours are inconvenient. Wish I could mail packages from home so I never had to go into that building again.
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May 2019 by Dana Kaye Taylor
Ordered a Birthday gift for my son which should have been delivered. It said it was out for delivery yesterday morning for sometime that day. Notice today on Amazon said that they tried to deliver. NO, They most certainly did not, someone was home all day! Also there was no notice left at my address for pickup. Now I've had to track my package down and find out where it's at and why nobody left me a letter for pickup, or why they didn't just leave my item on my front porch! (Rolls Eyes) I called the number, the automated system is garbage and I have been on hold for 20 minutes waiting for someone to answer the phone.
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March 2018 by Deborah Dockery
I had the immense pleasure of interacting with Carrie Cantrell at the Paintsville Kentucky post office. What a kind, considerate, and efficient person. Excellent customer service. Thank you so much!
