The Best Western Paris Inn is an older, affordable hotel that receives mixed reviews regarding its condition and service. Many guests describe it as a clean, quiet, and decent place to stay, noting comfortable beds, friendly and helpful staff, excellent customer service, and a super safe area surrounded by businesses like car dealerships. The free parking is convenient with a big lot, and the Wi-Fi works well. The breakfast is considered good by some, offering items like eggs, sausage, waffles, and fruit, though others found it disappointing and lacking basic continental options. However, significant criticisms highlight that the property feels outdated and poorly maintained. Common complaints include very old carpet and furniture, broken or missing amenities like coffee makers, rooms with issues like broken refrigerators or visible mold, and thin mattresses with lumpy pillows. Some guests reported unpleasant smells, such as smoke or must, in rooms. The pool is out of service. Staff interactions vary, with some employees being lovely and amazing, while others were not overly friendly, appeared disorganized, or followed unusual procedures like copying identification. Noise from other guests can be a problem, and the building's age is evident through creaking floors. While it serves as a functional stop for many, the experience can feel chaotic, and some guests would choose a different hotel when returning to the area.
