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January 2024 by Gwen Potter
rude representatives
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November 2023 by Crystal Rowe
Sarah was very understanding nice and helped me with everything I asked
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October 2023 by RAGNAR0420 Alvey
Customer service reassured me that AT&T service will work at my residence. After several attempts to make calls we had to call customer service the next day and spoke to another customer service representative who stated AT&T did NOT have cell towers in our area and he was not sure why we were told that there were towers close to us.
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September 2023 by Mark W. Bentley
Best At&t store I've been to yet.
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June 2023 by Jane Ratliff Branham
Alisha May came right to me as soon as I came to the door and asked, very pleasantly, if you could help me. I was there to change my plan, purchase a new phone and trade in my old one. Alisha was AMAZING! She walked me through everything, helped me get a better plan, set up my phone and helped me choose accessories. She is absolutely the kindest and most helpful person I have dealt with in a business in a long time. The store was very busy and the other support people were working very hard to help everyone. It was a great experience. KUDOS to Alisha!
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January 2023 by TiffnHTM
I always have a great experience when shopping there. They were very polite and helpful. Always recommend this location.
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January 2023 by Patrick Justice
Lady that assisted us was awesome.. no pressure to make a sale
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January 2023 by Patricia Slone
Great experience working with AT&T when I got my children their phones for Christmas ? ?...granted AT&T doesn't have the best cell phone coverage in rural areas. The Pikeville AT&T store has great employees, I was very pleased with the service they provided.
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October 2022 by Destiny Conn
Alisha and Chandler at the Pikeville, KY store are amazing! If customer service is important to you, you can’t go wrong with this store.
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September 2022 by Lauren Adkins
The service I received from Alisha was very professional, quick, and efficient. Alisha was very kind and eager to assist me. She was very knowledgeable about the AT&T brand and made my experience an exceptional one.
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September 2022 by katrinka collins
Turned down service today at berea ky for no explanation at all. I have excellent credit and can assure you not a criminal. This is insulting.
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August 2022 by Robert Smith
Always a great experience with my Att store in pikeville Kentucky. Wonderful people, positive attitudes, awesome help, and very speedy service.
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February 2022 by Lea Adkins
Had the pleasure of working with a woman named Sarah at this location, and she was absolutely wonderful! Super attentive and answered all of my questions without hesitation and did everything she could to make my visit great! She was really wonderful! One of the best experiences I’ve had in this store!
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January 2022 by Chris Coleman
Been customer with for 20 years and didn’t care if I had a decent phone. They just care about the money. Customer service is lacking in the store and on their customer support line. Wanted me to fix my phone then bring it in and trade. Isn’t att a cell phone provider and don’t they work on them. SMH joke
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November 2021 by Theresa Giese
Alisha was my assistant. She’s very friendly, congenial, professional, and knowledgeable. I appreciate her attentiveness. She got me set up, ready to go!