The Cricket Wireless Authorized Retailer in Pikeville, KY offers excellent customer service and friendly staff. Leighann and Vanessa were particularly helpful, going above and beyond to resolve a customer's issue and providing a great overall experience. The staff is knowledgeable, answering all questions, and the deals offered are better than the competition. Customers have been satisfied with the cell phone signal quality as well. This retailer comes highly recommended for those seeking a positive wireless service experience.