Walters Chevrolet Buick GMC is a premier dealership providing new and pre-owned vehicles to the Pikeville community. The experience of purchasing a vehicle is described as very pleasant, easy, smooth, and painless, with customers noting the process could not have been easier. The sales staff is recognized as friendly, professional, and hardworking, dedicated to getting customers the deal and the vehicle they want. The service department receives high praise for its efficiency and customer-oriented approach. Recall work is completed promptly within the estimated time. The personnel work tirelessly to find solutions, even personally locating rare parts at other dealerships to ensure a repair is finished. They immediately set to work on problems and show great patience in handling extended warranty details, allowing customers to keep their plans. This dedication represents customer service at its finest, earning the dealership strong recommendations from satisfied clients. The finance department is also noted as amazing, contributing to an overall seamless transaction.
Excellent service I have bought several vehicles from here and have always been satisfied. Never had a bad experience they have always found what I was looking for. Always my choice when looking for a vehicle
December 2025
Jeff was great and made this easy.-1 star because their whole customer service system when calling is weird.
August 2025
As a new car owner my very first car! It was a great experience amazing people will always recommend this dealership! I got exactly what I wanted and they made it such an amazing day for me!
