Bates Security has a long-standing reputation for providing reliable and professional fire, safety, and security services since 1946. Customers appreciate their prompt, courteous, and knowledgeable technicians who handle installations and service efficiently. The staff is often praised for being friendly, professional, and informative, with technicians like Nathan, Tristen, and Jason consistently going above and beyond to ensure customer satisfaction. The company’s service includes installation of security systems, fire alarms, and access control, with timely follow-up calls after alarm triggers. Overall, Bates Security is highly recommended for their top-notch customer service, professionalism, and commitment to making customers feel secure and comfortable with their systems.
We had some upgrades done to our Security System. Jason Maynard came out and was very professional and knowledgeable. He installed the upgrades, and set everything up quickly. He was able to answer all of our questions and was very friendly.
December 2025
Just got our security system installed. Absolutely love Robert Dotson. 100% would recommend him.
December 2025
Robert Dotson just finished installing our security system and we are 100% satisfied! He was very friendly, professional and helpful with the whole process! Definitely an asset to your team!
