Bates Security has a long-standing reputation for providing reliable and professional fire, safety, and security services since 1946. Customers appreciate their prompt, courteous, and knowledgeable technicians who handle installations and service efficiently. The staff is often praised for being friendly, professional, and informative, with technicians like Nathan, Tristen, and Jason consistently going above and beyond to ensure customer satisfaction. The company’s service includes installation of security systems, fire alarms, and access control, with timely follow-up calls after alarm triggers. Overall, Bates Security is highly recommended for their top-notch customer service, professionalism, and commitment to making customers feel secure and comfortable with their systems.
Jason Maynard did an Excellent job helping with all problem on my security
September 2025
Great service! Robert Dotson is the best little technician and wonderful Gentleman. I give him 10 out of 10 service. Would definitely recommend using this company for all your security needs. Thank you Robert for taking such good care of me!
June 2024
Bates has consistently provided good, reliable service. Jason Maynard was our last technician and he was prompt, courteous, and took care of our issue quickly.
