This Optimum location has closed

138 Collins Cir, Prestonsburg KY 41653

About Optimum

Optimum in Prestonsburg, KY offers a range of digital services, including cell phones, accessories, Internet, and TV. Customers can enjoy in-person support from friendly Retail Specialists who help explore products, plans, and services. The store provides guidance on how to save money on bills and highlights the benefits of Optimum Mobile, which operates on the large and fast 5G network. Customers praise the knowledgeable and helpful staff, noting quick and efficient solutions for issues like Internet problems. Technical support is recognized for being professional and dedicated, with staff carefully checking details to resolve concerns. Some customers mention the support team’s patience and informative assistance, which encourages their continued loyalty. While most experiences are positive, a few reviews mention limitations such as Wi-Fi placement and service interruptions, which are addressed with options like extenders. Overall, Optimum in Prestonsburg is appreciated for its customer service and reliable digital solutions.