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December 2023 by Robert Van Pelt
The staff at US Bank are professional, courteous and friendly. I'm happy I'm banking here.
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March 2023 by Millicent Caudill
Just go somewhere else, go to credit union (highly suggest) or Peoples if you can’t get a larger bank. If you have fraud in your account you don’t get your fees back & they absolutely will not help you there (the branch manager). I worked in a bank for 2 years before going to nursing so I know they can be refunded & the branch manager has the power to do that. A bank that does not care about their people, is not a bank you should trust with your money. Especially when you keep thousands in there. Go elsewhere!!!
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November 2020 by john estep
Messed up my deposit and can’t even get ahold of them to fix it the main office told me nothing they could do only the branch can fix it but can’t even get ahold of them to make the correction what a joke
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October 2020 by Rusty Young
I do not like this Bank at all. Treated very rudely and unprofessionally
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August 2020 by Trista Biliter
This review is only for the atm services available at this location. So out of all the atms that I have tried out in Prestonsburg this one is the best. It has the lowest fee for withdrawing cash even free in some cases. It has on screen options for the money that you would like to receive. You can choose big bills or smaller ones or even a mix. It also accepts a wide array of cards not just us bank cards. The atm at this location is located in the outer last lane of the drive through which is convenient and safe. It's open and available 24 hours a day 7 days a week. Also even at the busiest times of the month they seem to keep this atm well supplied with money. So in my opinion this is the best atm in prestonsburg.
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September 2019 by Ben Welch
The staff at this branch are awesome, always friendly and helpful and they know you by name!
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September 2019 by Phillip Holbrook
How can anyone make it to a bank that closes at 4:00?
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July 2019 by Melissa Reynolds
Cashing a check written on U S Bank, yet i have to pay $7, to cash it, and wait 15 minutes in dive thru. I can understand if the check wouldnt written on their bank.
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July 2019 by Scott Layne
EVERYONE IS EXTREMELY NICE AND HELPFUL!!!
