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February 2024 by Kenneth Keller
I had come in the morning when everyone was having issues with there phones being in sos mode because of some attack and the man that was there came out of the store early to let those that were there know what info he had on that and when I asked if he would still think it would be possible to get me a new phone as mine was already having issues he offered to give a try as we didn't know if it would be possible. When the man opened the doors he let those who were there know about the info he had and as I was there for a bit already he immediately got me in to help me. During our interaction there was a man who tried to get violent giving me threats and your store clerk told him if he was to continue threatening a paying customer infront of him he could leave from the store and it made me really happy that your clerk was willing to go so far
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November 2023 by Allen E
I have had 3 different experiences in this store. 1st one was fine. Down hill from there. They are rude. They don’t listen to what is asked and what I need. Only interested in making a sale. The big guy that waited on us is probably going to keep me from buying anything at this store again. AT&T has poor service as it is and this doesn’t help. I am thinking of changing providers.
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September 2023 by Ginny Beth Peek
Jason and Shea at the Princeton, Ky store are awesome! Helpful, knowledgeable, friendly, accommodating, professional, and excellent customer service!
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August 2023 by Joel Bolin
I had great customer service while at AT&T. As soon as we walk in we were able to get in immediately and get things sorted. The worker was nice, very patient , and told us everything we needed to know about getting a new phone and setting it up. She helped us put on the screen protectors and cases as well. I would guarantee to go back if I have any other issues.
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August 2023 by Jordan Bolin
Me, my brother, and my mom was getting a iPhone and they gave us just what we wanted, helped us set them up, and even had cases, screen protector, and charging blocks. Thanks for the help AT&T!
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July 2023 by chaz dunaway
Jason from the princeton Kentucky store location was very helpful , hes actually the first rep ive met that knew any and all about at&t he made it very easy to understand
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July 2023 by Dana Hayes
I go to this store to pay my bill. I get there early, and I rarely have to wait for assistance. Any questions I have are answered promptly by the knowledgeable sales staff. I wish other places could be as helpful.
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May 2023 by Gary Hix
I have nothing but good things to say about the crew at the Princeton store. They go way beyond normal service to make sure you're happy.If you're looking to eliminate that ugly witch Media com. I suggest you go to this store. You'll save hundreds of dollars. I wish I would have done what I did many years ago. I hate Mediacom!!!!
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December 2022 by Jon w
Awesome customer service above and beyond. Mgr Grant and the team helped out recommended some products I am extremely pleased with ! Awesome Job I will definitely be back and will continue to be an AT&T costumer!Kudos!!
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December 2022 by Sue Burlingame
Went in with internet questions and they went out of their way to answer all of them, checked my service to make sure it was the best I could needed and made sure I was satisfied. Great job!
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December 2022 by Cathy Wallace
Amazing employees at this store. Friendly, courteous, and professional. I will return to this store!
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September 2022 by Jonathan Tinsley
This store helped me out so much today I bought a mobile hot spot for my business and I wasn’t able to get it set myself even with the help of att @611. So I visited the store where Jason and his crew took care of the problem. They where very professional and knowledgeable. Highly recommend!!!
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August 2022 by The Crazy Br4y
I have been in this store and other att stores many times. Can't really say anything good about the others, but the princeton store is awesome. Always in and out quick, very knowledgeable and don't act like it's a pain to have help you. My favorite att store. I drive from Madisonville ky to princeton so I have a good experience.
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August 2022 by William
Really enjoyed my experience here. The staff was great. They were very knowledgable on the tech, helpful and efficient. Meara is the best!
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July 2022 by Carolyn Davis
I went on Sunday, July 17th. The store was busy. There was only one person working. But the lady working was extremely nice and helpful. She was very knowledgeable. She was taking care of customers and getting customers out of the store in a very timely manner. She deserves a raise.
