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October 2023 by epadams1975
The staff was friendly and helpful. The mechanics knew their stuff. I went in for a screw in my tire but had to get a new one. They checked everything from band strength to the thickness of the rubber. If I had a complaint it would be that they were a bit too busy. I had to wait two hours
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July 2023 by Brian Bartlett
On our travels from Ontario Canada, we ended up with a bad tire on our rental car. Stopped in at this location and turned out to be a 2” gash in the tire. The shop didn’t have the size of tire we needed but helped us find one not far away. We returned with the new tire and had it replaced in under an hour for a very reasonable price. Liz and Stephanie out front were friendly, helpful, and compassionate. Staff in the shop were thorough and we can’t thank them enough. This tire shop is a Best-in-class business and we highly recommend them for all your automotive needs!
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June 2023 by Thomas Ferrell
I can’t say enough good things about them. We had an issue with our camper tire. They went above and beyond to get us back on the road! So friendly and great customer service.
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May 2023 by Tia F
We were on our way to Kansas City from North Carolina and we got a flat no one else would take us due to closing or they were booked up and Purcell did and they were amazing and super nice I definitely recommend them.
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April 2023 by Shannon Hackney
Liz went out of her way to help me. I dropped my car off and went back to pick it up. No problem.She answered a million questions for me, and spent a great deal of time searching for tires and the best deal for me.I had tires fixed. And an oil change. Only thing I didn't get was a new oil sticker on my window.The service was great though. The guys patched my tire and were concerned about the other. Genuinely concerned!That's a local business@I will definitely be keeping them as my go to !!
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March 2023 by Willie Vasseur
Great service and helpful in getting the service I needed .staying open for me when they didn't have to and waiting for a tow truck to bring me to them. Highly recommended and appreciated for taking care of me and my family
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March 2023 by Tim Roy
Very quick and friendly service. I needed a tire repaired and was in and out in less than 30 minutes. Will definitely return to Purcell for future tire needs.
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March 2023 by Erica Holloway
I told them I needed 255/60/19 and the maid told me they had that size and didn’t. So instead of calling me and telling me that and I would have just had them put my spare on they went ahead and but a smaller tire on my GMC Acadia and still charged me full price instead of talking to me about it first. Now my ABS and traction light is on. It’s more but I’m not going to write a long post but I’ll never again
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March 2023 by Dylan Erwin
Amazing service, best we have ever had from a Tire Shop. We were on the road and this team could have easily taken advantage of us, but instead treated us fair with fantastic service and value. Highly recommended!!
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March 2023 by David Buckman
Fantasia service. Vehicle was in alignment so they did not charge. Other places would have charged for checking. Always received excellent service.
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March 2023 by Matt Hammond
Well I purchased a set of tires from Purcell and at that time I was told they are covered for rotation and road hazard went to have a slow leak fixed. Was told well the tires didn't come with road hazard I will NEVER spend any more money here PERIOD. Tires I bought cost 700 thanks for nothing PURCELL
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February 2023 by Raven Eustice
Oil changes are always great, but head light bulbs are extremely overpriced. Was charged $27 for a bulb that cost $10. I know better for next time.
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January 2023 by Kevin Bond
They explained every aspect of the work concisely before doing the work. They were patient with my questions. Will definitely come back!
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January 2023 by Bobby Duncan
I am a repeat customer. I have never had a bad experience. They remain my first stop when purchasing tires. Friendly staff, fast service, and willingness to work with their customers are hallmarks of this store.
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December 2022 by Lori Choate
Stephanie and Liz were accommodating and the service department got me going within an hour.
