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May 2023 by Jordan Witherspoon
My Kia was stolen last month and the experience has been nothing short of a nightmare with obstacles at every turn - if you have a Kia or Hyundai, take steps NOW to protect it from theft. I brought it to Harrod’s for the repairs which was mainly body work, where the window was smashed in and the transmission/wheel cover that was ripped out by the thieves, and likely more but can’t remember off the top of my head after reading the reviews online. I had not used Harrod’s prior to this experience but likely will now for other future repairs or needs and have recommended it to others. Charmagne has been ON IT and has been dealing with my insurance company, Kia, and other business for weeks to make sure my car gets the parts it needs and gets fixed. She has been transparent through the whole process and has reached out multiple times with updates. I’ve been super happy and thankful to have her help during what otherwise has been a very difficult and frustrating time for me. I can’t thank her or Harrod’s enough!Services: Electrical repair
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April 2023 by Jon Walker
Fixed my car for a fair price. Thank You!
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September 2022 by Gorden Davis
Great work and very friendly people
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July 2022 by Julie Welch
Very smart an knowledgeable. They were very helpful and accommodating. Highly recommend ??
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May 2022 by Jeff Romer
They have always done good work on our vehicles over the past 20 years, which have included Hondas, VWs and a Mini.
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November 2021 by Dipak Patel
Reliable and Honest. Other shops quoted me double the price to repair an issue on my car.
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August 2021 by Anna Bass-Wilson
Harrods Creek Auto is the best place in town to get any car repairs.They are honest, very nice, explain everything, and are very reasonably priced. I won’t take my car any where else!Services: Air conditioning
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June 2021 by Goodknight Construction
Honest people, great service.
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February 2021 by RICH ZEISLOFT
Awesome service department great communication would highly recommend them
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December 2020 by Robbie Summers
Best service around. Fair pricing. Great work.
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August 2020 by Overland Generation
Friendly service you can trust.
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March 2020 by AC W
Really nice folks. Let me cry in their lobby and found me a phone charger when my car got towed here. The cost was about half what I would've paid at another shop I've been to. :) Thanks y'all!
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February 2020 by Todd Hammonds
Harrods Creek Auto repaired my BMW X5 and I was extremely pleased with the whole process. Fantastic customer service! Friendly and knowledgeable staff! I have tried other BMW service centers in Louisville, but Harrods Creek’s professionalism and reasonable pricing has made me a loyal customer.
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February 2020 by Collin Glenn
Tim is super honest and incredibly knowledgeable. Came in with a few concerns about my car, turns out nothing was actually wrong and said I was good to go. He even went out of his way to look at different tires for my car with varying quality and prices and called me later to tell me what my potential options were when I'm ready to replace them in the near future. DEFINITELY going back for anything else I need.
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December 2019 by David Smith
Very trustworthy people. I got tired of the local Audi dealership fix one problem but create another. I'll be returning for future oil changes and maintenance
