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February 2024 by jane weisman
Carolyn,I want to thank you and your seamstress for going above and beyond.They worked with me a few days, trying to get it right. I'm so happy!I ordered a quilt for a French friend in France, with the babies name scriped on it.Carolyn and her seamstress were able to put the babies name on the quilt with the proper accent above the e on his name.The quilt is of excellant quality.Thank you again,Jane
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January 2024 by Ben Graven
We recently visited and loved our 1st shopping experience here. So many fun & unique items that you can’t find anywhere else. Staff was also lovely!
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November 2023 by Kimberly Graven
Beautiful store, exceptional service. Very friendly and went above and beyond to order dresses for my grand daughters!
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October 2023 by Samantha Hansberry
Excellent customer service - very responsive and kind. Their baby bedding products are beautiful.
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April 2023 by Amy Pearson
Absolutely love this sweet print! I would highly recommend Liz and Roo, the quality is outstanding! The personalized note is so sweet!
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February 2023 by JENNIFER H
From the response time to my emails, to the truly personalized service, I have never had such exceptional customer service from ANY company, ANYWHERE! The items I ordered for my daughter’s nursery were also, of course, beautifully made and are exactly what I envisioned. Thank you for all of your help! I will be back!
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February 2023 by Lauren Miller
Absolutely amazing customer service. Went above and beyond to ensure I was happy and the quickest shipping! The bedding is so beautiful, pictures don't do it justice! Pieces I will hand down to my baby for her babies! Will recommend to everyone!
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January 2023 by Karen Simpson
My cousin and I went out to Norton Commons to a baby shop called Liz and Roo to get her granddaughters, the twins, some clothes....on her Texas-living daughter's orders. This little shop was so stinking cute! The clothes were precious and the two ladies who helped us were lovely. They were very low pressure and showed us so many adorable items. My cousin walked out with two bags of outfits for the grand ba]ies and I may or may not have gotten an item or two for some family babies. [I did. Everything was so amazing, i couldn't help it.] My Texas niece told me that she has a lot of items from this shop and uses them constantly. The quality is great and even though everything is washed repeatedly everything still looks like new, even after seven months of constant washing. We drove FORTY-FIVE minutes to get to the store....I'll go back. The trip through Norton Commons is worth the cost of the trip. I have never seen any place like it. Get there!!!! You will be happy you did!!!
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November 2022 by Alexis L.
I received a gift from Liz and Roo beyond their 14 day return window. While they still sell the product I was attempting to return, they refused to make an exception. The sales associate referred to the printing on the receipt, "as per our policy," which, yes, I can read. She and the owner were incredibly rude and the owner said that my mother had returned a lot of things before. This makes me think she wouldn't return something because of my mother in law which is even worse. I understand this is a small business, which is all the better reason to be respectful to your customers, even if you cannot make exceptions to your policy. Would I have loved if I could return for a store credit, yes of course, but I would have been okay with them not accepting my return if they were polite.
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November 2022 by margie savoye
I love shopping at Liz and Roo. The service is super and the choices wonderful. I have purchased clothing, books, toys and gifts galore. The store is stocked for every occasion and holiday. I always feel as if Caroline and Linda are waiting to help me. Don’t miss this Norton Commons gem!
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October 2022 by Sandy Montgomery
This darling boutique, Liz and Roo, has quickly become a favorite of mine. I have been there twice in the last week. The owner and her staff couldn’t have been more helpful. I am somewhat a last minute shopper, and the staff helped me immensely…first visit I was looking for a baby gift. They assisted me and quickly found just what I wanted. And, I really wanted to get it monogrammed. The person who does that happened to be there, and said she would do it for me quickly. I just couldn’t have been happier. What amazing service! So, I decided to try my luck again for a toddler’s 4th birthday. The precious, just darling sweater and shorts outfit chosen, with their help, was a huge hit at the birthday party!Many of my daughters friends are having babies these days. I will be back every time I receive and invitation!!Thanks all of you at Liz and Roo!!
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September 2022 by Kristin Wurtenberger
I went in this week to order a carseat and stroller. Caroline was very knowledgeable about the products I was looking at and so nice to work with. She took the time to show me everything about the items and was very patient as I tried to decide on colors. They also carry great clothing brands that I look forward to go back and shop for my baby and for gifts.
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September 2022 by Paula Schandle
I absolutely LOVE going into Liz and Roo. Their items are simply irresistible! Everyone is so friendly and helpful! Thank you for such great shopping experiences!
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May 2022 by Julie Anne Olson
I can’t give this precious store enough wonderful service! Caroline had my precious Shabby Chic pattered quilt handmade right here in the USA. If you are searching for your baby, a friend, or yourself and you want a high quality and beautiful product, then you have found the right place!A quick shout out to Caroline....you are awesome and thank you so much!
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May 2022 by Julie Anne
I can’t say enough wonderful words about this company and the owner, Caroline! I have purchased two Shabby Chic patterned quilts from her and the work is exquisitely handmade. They do their work right here in the USA, not some shotty mill in a foreign country that no one has ever heard of. I am a huge believer in supporting small businesses because they are what this country was built on. I also love that my quilts are very unique and special because they weren’t purchased in a big box store. If you are searching for a beautiful, hand sewn product for you, a friend, or a baby, then you have definitely hit the jackpot!
