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March 2024 by Natalie Wimsatt
Erik Landis has been fantastic to work with during the home buying process. As a first time home buyer, he walked me through every step and worked with me throughout the several month long process. I compared online mortgage lenders, local credit unions and other banks and went with PNC because of their superior customer service (specifically, Erik), fair rates, transparency, and low closing costs. Thank you for a great experience.
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January 2024 by Tony B
Denied Notary Services. I am a PNC customer all my life. I would rather use the ATM than speak to anyone in this branch. PNC should be embarrassed in quality of customer service provided here. I asked politely. For the persons name and got a complete run around. No one wants to own accountability. Makes me skeptical to trust them for larger matters. Good luck! your going to need it.
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November 2023 by Chuck Barnes
We had an issue with check fraud at our business and this Prospect PNC quickly caught on to the fraud and notified us immediately - I went into the branch to handle this situation and couldn't have asked for better experience. Thank you so much to Carol Corum, Shannon Brewer, and Theresa Whalen for all of your help.
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June 2022 by Lee Ann Lyle
PNC, please do not ask your customers to scan a bar code so you can "get in line" to see a branch banker. That's terrible customer service. I'm standing right here.
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October 2019 by Jim U.
Mostly of the people at this branch are friendly but some are obsessed with showing their power and seem more focused on enforcing silly rules than helping customers. PNC online has a host of petty, tricky and unfair fees that you may get charged without even knowing it and they deduct from your account with no ability to discuss or negotiate even if was done by mistake no matter how long you've been a customer. #unfairpnc
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September 2019 by John Sanders
They make everything difficult.
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January 2018 by maria manion md
Making it look good but I am not certain and decided, that they have a care for their clients. Interest .01% !!!
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December 2017 by Linda Roe
Staff always helpful and friendly.
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January 2016 by Bshon C Price
I do not have an account with PNC at this time ? So please remove me from "all mailings" for any sort of product.Especially for the Safety Deposit which i would not apply seeing i have no account. Given name also needs to be deleted from data base.as well Beshaunha C Price. Thank you :D