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March 2023 by Christy L
Absolutely adore this pharmacy, they truly go above and beyond for their patients. This is a rare find, I promise you! As a healthcare provider, I have plenty of experience dealing direct with pharmacies and staff.There are three other pharmacies less than 2 miles from my home, yet I still drive the extra distance to go to Prospect Pharmacy. I used to LOATHE going to the pharmacy and dealing with the poor customer service, long lines and overall dismal attitudes. So thankful this pharmacy is available to serve my family, and I wouldn't go anywhere else!
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March 2023 by Christy Lynn
Absolutely adore this pharmacy, they truly go above and beyond for their patients. This is a rare find, I promise you! As a healthcare provider, I have plenty of experience dealing direct with pharmacies and staff.There are three other pharmacies less than 2 miles from my home, yet I still drive the extra distance to go to Prospect Pharmacy. I used to LOATHE going to the pharmacy and dealing with the poor customer service, long lines and overall dismal attitudes. So thankful this pharmacy is available to serve my family, and I wouldn't go anywhere else!
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January 2023 by Jennifer Stanton
Terrible customer service, no form of communication to patients regarding prescriptions that were ordered one week prior, and no help at all with back orders. Absolutely will not fill here again.
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August 2022 by Jordan Lonas
I had Covid and my doctor at Frontline MD prescribed hydroxycloroquine. This pharmacy was the only one in the state that had it. They’re 2+ hours from where I lived. They were beyond helpful and friendly. They didn’t charge to ship it to me and I got it in 2 days. Why can’t all pharmacies be this accommodating and nice?
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July 2022 by Barbra Harris
So helpful and nice. Listened! Immediately saw an error on transferred script to be compounded, called our doctor’s office to get it corrected, and got the script to us same day. Asked us what was going on and then two pharmacists came up with non prescription helpful suggestions…which worked! Highly recommend.
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June 2022 by Lori Zachariah
Prospect Pharmacy is GENIUS. Not only are they courteous, but the meds are far less expensive AND better quality than other chain pharmacies. They are proactive in asking my doctor for 90 day refills for maintenance meds. And during the Pandemic, they stepped up with free home deliveries. They still do offer this. Doesn't get better than this.
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June 2022 by Helen Harms
The Prospect Pharmacy pharmacists are extremely helpful and patient when researching for the lowest price options for prescriptions. We get some medications from them at a lower price than Walgreens even after insurance is applied at Walgreens. Thank you, Prospect Pharmacy!!
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May 2022 by Gaylinn Mix-Foley
Excellent knowledgeable friendly staff who go out of their way to make things smooth and easy
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May 2022 by Lori Robbins
I urgently need a prescription for a trip and Prospect Pharmacy was so good to expedite my order and got it ready for me on time! They are awesome!
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January 2022 by Vicki P
Prospect Pharmacy sent us our compound prescription but failed to get insurance for it. The post office lost it and even admitted it was their fault but because Prospect refused to get insurance for it, they are not liable for the lost package. I called Prospect up but they refused to send the shipment out again without payment. Unfortunately, this medication is needed for my daughter or without it, she would do a dopamine dump and it would cause severe depression and make her suicidal. I had no choice but to buy it again. I have contacted them several times. They wanted to work something out. The pharmacist said she would call me back in a couple days and she never did. I called Prospect and left a message. Still no one has returned my call. They have left me no choice but to go to small claims court.
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September 2021 by Paula Swope
Absolute best pharmacy I have ever used. I am having all of our prescriptions transferred from Kroger to Prospect Pharmacy. The pharmacist is not only helpful and HIGHLY knowledgeable, but she is also easy to reach and pleasant. Superior customer service!
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June 2021 by Susan Wilson
Excellent customer service, excellent pricing and excellent folks down at this pharmacy! My compounds and prescriptions for my whole family are with them!Highly recommend them! Their team is dedicated to providing the best quality service with your healthcare needs in mind! Recommended you all to my whole family and additionally friends as well! Anytime I need some help understanding my health, they are just a phone call away! Way to go to both the pharmacists!
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June 2021 by Michael Dolt
Ever since Jessica left they having messing up all of our meds. They are filling meds before it is time and then expecting us to pay out of pocket when the meds are covered by our insurance. They also keep filling meds that they was told to not fill anymore. They caused my fiancé to go 3 weeks overdue on a medication which could have caused her to have a heart attack or other medical complications. They recently filled meds that they should have not filled because it was all suppose to be transferred to. New pharmacy. They even messed up a medication that I get, which is a controlled substance, by only filling 30 when I am prescribed 45 for the month. They did the same for another controlled substance that my Fiancé is prescribed filling 30 when she is prescribed 60. This place is not what it use to be and it seems like they are just to get money in any way they can. Every time for the last several months, again since Jessica has left, we have had nothing but issues. Constantly calling to get things fixed that should not have to call about. I would give them a 0 star rating if it was possible. This place is just getting worse and worse.
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September 2020 by Piyush Patel
Best service!!! Friendly staff. Delivery!! All is well !! No waiting time like many other big pharmacies!!
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September 2019 by Mitchell Kline
helpful, convenient, respectful, prompt, friendly
