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October 2023 by anna huber
I have used Springdale Automotive several times for my daughters car and have never once been disappointed. I can leave there trusting that they 100% took care of the issue. The Prospect crew is amazing. You can tell they love their job and care about doing the right thing for their customers. You will not regret taking your car to the best around!!
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October 2023 by Terri Giltner
I had the best experience with the team at Springdale today. In fact thy provided the best service I have ever received from a car repair shop.Service: Electrical repair
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October 2023 by Lee K
Have used Springdale Automotive several times and have left 100% satisfied. Highly recommend.
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October 2023 by Roman Yampolskiy
Got a nail in a tire. Called them, told me to just come. 5 minutes later they are working on it. 20 minutes later it is done. Total $35. WOW!!!Service: Tires
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May 2023 by Austin Carver
Fair prices, actually helpful, and didn't pressure me to do any services. They provided ample details and a fair price that allowed me to pick what I needed in an informed manner.
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May 2023 by Paul T.
Clearly out in this part of town you do not have any need for common sense or intelligence. This business just attempted to charge me $3500 for brakes on a car that is nine years old. It is not a luxury vehicle in anyway. After looking at the breakdown of parts versus labor, they were charging me $431 an hour for labor. Maybe this was a typo maybe not. Maybe they were just relying on the multi millionaires that live in the mansions of the east end to just throw down their credit card and not have to worry about it. After I went into the shop and advise them of what my exact budget was they literally tripled it. Horrible way to do business as well as on occasion through negotiation and conversation the rep Matt seem to have a problem with maintaining a professional tone. I have a zero tolerance policy for any business that attempts to defraud me. And just so it's known I did my research and I am going directly to a dealership of the brand of vehicle that I drive and my total cost for the exact same work to be done with $1628. Here I was thinking that this was an honest business based on the reviews. I think what makes this business have such high reviews are people that just throw their card down and pay whatever not realizing that they are gouging their customers violently. Someone should get a grip on this business and how they are charging people. Better Business Bureau report is my next step. Oh, and don't bother replying to this review because nothing you say will change my mind or change my experience.
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May 2023 by Mary H.
New in town and they were close. I know my neighbors had used them, so thought I would give them a try. Very courteous and very thorough with my car. Will go back next time I need auto service
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March 2023 by Eric Gross
I've been using Springdale for years for all of my vehicles. Pricing is fair, extremely friendly, tinely and reliable service. Highly recommend!!Services: Steering & suspension repair
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February 2023 by Kevin B.
My truck broke down next to the Springdale location in Prospect. The driver from AAA suggested to tow it over there as he tows a lot of vehicles there. Since it was Sunday, they were closed and we just left it out front and filled out the paperwork and put it in the mailbox. I called first thing in the morning (8am) and they said they would get it in and take a look. I mentioned that it may only be the Positive battery cable. Immediately after I got off of the phone I received a text saying they had my truck. At 9:30am I received a text saying that the technician was looking at it. I waited for a call and finally I called them back 3 HOURS (1:00PM) later to check the status. They said they were checking it out now. No response in the afternoon and I called at 5:30....they were closed. I called the next morning at 8:00am. They said it was the battery clamp on the end of the cable that connects to the post. But when they hooked it up, the starter was smoking therefore they unhooked it. They said it needed a new starter. I asked how much the bill was for the work they had completed on replacing the clamps. He said for the clamps, labor and "diagnostic check" it was $367.00!!!!! I questioned him that the whole process, couldn't have been more than 30 minutes and the bill should be closer to $100-$150. He refuted that. I told him to NOT do anything else I would have it towed to a repair shop that I use and trust. I have spoken to several friends and they ALL have had similar experiences with that company.
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February 2023 by Justin Walker
5 stars! I could not recommend Springdale more! Amazing. My van was with other mechanics for months, and they couldn't figure it out. Springdale diagnosed and fixed my van in one day! And it drives better than it ever did before.Services: Auto engine diagnostic
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January 2023 by maggie bunevitch
Matt was my service representative. He was kind, courteous & so helpful. He told me that he didn’t want me to be without my car overnight & that they would take care of me. Springdale provided me with a ride home & then with a ride back when my car was ready. The technician reprogrammed the electronics once the new battery was installed. The entire experience was seamless. I will definitely recommend them to anyone l know that needs help/ repair with their vehicle. Thank you Springdale for being so caring.Service: Battery
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January 2023 by Charlotte
I highly recommend Springdale Automotive in Prospect. The gentleman I spoke with were very knowledgable, honest and professional. Quality work in a timely manor. Five star mechanic. I will definitely be returning. Thank you Springdale Auto!Service: Vehicle Inspection
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January 2023 by Beth Lutz
Kevin and the team at Springdale were friendly, professional and efficient. We are visiting from out of town, and a cracked/leaking washer fluid reservoir would have made our drive home on slushy salty roads pretty dangerous. Excellent communication and service for what might seem like a small thing when you consider everything that can go wrong in a vehicle, but felt pretty important to us!
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January 2023 by Joy Criss
Springdale Automotive in Prospect always goes above & beyond every time I take my car and my kids vehicles there. The text feature that shows the progress of your vehicle as its being worked on and has pics of what needs attention is a big plus! The Staff is friendly and the mechanics are highly skilled!Services: Tires
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January 2023 by Sandee Gastineau
I had a window that would not go up. The motor was no longer functioning. They replaced the motor and I had an oil change. The team was very professional. Brian was great with commutation on when my car would be repaired and ready to pick up.Service: Oil change
