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December 2023 by 심유진
Whenever I visit here, I get the best service.
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October 2023 by E Akin
I had an issue with an address ( my fault) and the package was going to be sent back and Lucius was an absolute charm and found the package! Thank you so much Lucius for going the extra mile!!
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October 2023 by Ana Grigsby
Our mail lady is rude, terrible, and disrespectful. Has honked and flipped us off numerous times because people park on the street in a public culdesac. We’ve made numerous complaints and nothing has been done. This is specifically directed towards the mail lady for the hunting creek neighborhood. Honestly they need to hire better. We’ve never had an issue anywhere but here and clearly they can’t get better help. It hasn’t just been us that this has happened to but the post Marshall does not take complaints seriously.
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October 2023 by J D
Shipped to wrong adresa
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August 2023 by Katherine C.
They have two clerks here. One new. and the other that does passports. waited in line 25 minutes along with 3 others why the newbie worked as slow as molasses to send a package while customer kept questioning everything she did. and the other clerk took 30 minutes to do paperwork for a passport. a gentlemen that may have been a branch manager walked by after 20 minutes to see if anyone was just dropped off or picking up with no required money transactions. Good lord. No wonder the PO is hanging on by a thread. I left and went to UPS. In and out in 5 minutes. Time to save the already over burdened taxpayers money and dissolve the Postal Service.
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December 2021 by Craig R. Mottram
Friendly service always
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July 2021 by Jeff Simpson
USPS has lost numerous pieces of my mail including two separate Christmas/gift cards that never arrived to my adult kids, in my own town, totaling $500! The latest as a priority package that is now one week late and still not delivered. Pathetic service. I will not be using USPS again for anything important.
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April 2021 by Vishnu R
As of 3/22/2021 - When you take a passport appointment here - the email sends you an appointment reminder with address that is elsewhere (probably it’s google maps which shows the wrong address) . We ended up with the wrong address that was 7 miles away .A lady called Tina who works here was of immense help . She did our passport for our new born .Thank you Tina for making it so easy for us :)
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April 2019 by Ashish P.
This post office is in a convenient location in Prospect, KY. Located in the Prospect Point shopping center, it is right off Highway 42 and located near a Dairy Queen, PNC Bank, Brownsboro Hardware, Homemade Ice Cream Pie Kitchen and La Petite Academy daycare. Service at the Post Office is 1st class and the associates working always provide the best customer service. The staff is very knowledgeable on the different options for customers. For example, whether it is mailing a package, buying stamps or just providing recommendations on which is the best option to mail a package, the staff here knows it all. Most people do not like going to post offices as technology has changed and email is replacing postal mail, but there is always something great about getting 1st class customer service and that is priceless. Great work staff and keep up the great service.
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October 2018 by Parminder Kaur
The staff at this post office is great!
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June 2018 by A. Keith Hodge
The Prospect P.O. is my local branch and they are the best, friendly, fast and most importantly, efficient! They are always helpful and it's the type of local small town P.O. where they call you by name. They are a full-service facility, although they close at 4:30pm M-F and are open until noon on Saturday.
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November 2017 by Amanda London
Post office, this one does passports by appointment.
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May 2017 by Alisha M
So happy with the service we received at the Prospect location. We were going in to apply for our passports and they were able to get us in since we had all our paperwork filled out and pictures taken already. Fast service friendly staff.
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May 2017 by Jonathan Steflik
Very small post office. Not all services are available.
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December 2016 by David Lancing
Probably the best place in prospect to get your mail out
