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February 2024 by a a a a a o o o o o
The pharmacy is a disaster
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February 2024 by Joseph Saraco
Great selection of merchandise, good sale items.
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January 2024 by Greg Spencer
Poorly run, under staffed pharmacy. Drive up window has been out of order for weeks. Closed in the evenings and on the weekends for the past few months as well.
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January 2024 by Teresa Pluckebaum
The Pharmacy at the Prospect location is horrible. They are no longer open on weekends which makes very long lines during the week. One of the girls behind the counter was eating food while talking with customers, who does that?? They really should close until they can get it together.
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January 2024 by Rick Adams
The unprofessional, rude, and condescending attitude from the employees at this location is astounding. Closing during business hours with no warning, not correctly counting meds, not filling prescriptions in a timely manner, not answering the phone, hanging up when they do answer the phone, and general incompetence in running a business is even more shocking. I would not be surprised if someone ends up ill or dead due to these fools. A complaint has been filed with the board of pharmacy.
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January 2024 by Ian Lewis
The pharmacy is just awful. It’s all about the people you employ Walgreens!Either a huge line , 15+ people waiting, or , like the other day, no one waiting (yeah), I stand at the counter whilst the 4 ladies behind the counter continue their chit chat, 2 of them could see me waiting, but they just continued with their casual talk…I just had to wait until they finished, then they attended to me… so sad, they just don’t care.Very poor customer service !!
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January 2024 by T.J. Graven
This is a horribly run pharmacy! They are rude at best - and brand damaging to the Walgreens Corporate image as you can see from these ratings. I have seen this location deteriorate over the last few years. Walgreens - take notice and fix this debacle! This community deserves better. Take your business elsewhere!In the meantime, I've filed complaints with Walgreens corporate and the KY Board of Pharmacy.
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December 2023 by Jon G
If I could give zero stars, I would. This place is always understaffed, never has prescriptions filled on time, and the pharmacists are too busy giving vaccines or closing the entire pharmacy for lunch breaks than having interest in helping customers. Don’t bother wasting your time trying to get your medication here.
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December 2023 by Jeanette Berryman
This would be a good place to open a pharmacy. You cannot consider what is currently there an actual pharmacy. I only give it one star because you have to in order to leave a review. Don't waste your time.
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December 2023 by Sara Shahi
One of the worst pharmacies. They mix medicines. They do not prepare RX on time, they send a message that medicine is ready, when you go there they say it is not ready. They give RX to patients that the patient does not need.NO PATIENT SAFETY!DO NOT CHOOSE THIS PHAMACY! NO TRUST!!
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December 2023 by Jonathan Cowen
Always pathetic and slow. Never enough staff. Long lines. Slow service. Find another pharmacy, we are. Not sure if its negligence or incompetence but it does not matter.
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November 2023 by Chris Luckett
I was picking up my girlfriend's Rx yesterday and I thought it was strange when I was being charged nearly $50 for a medication that is usually free. That prompted me to ask if this was a 3-month supply to which the pharmacist told me "yes, it is". I paid for it because I'm not familiar with my girlfriend's insurance. As it turns out, the pharmacy staff gave me a medication my girlfriend had previously returned and told the staff she didn't want filled. Here I am the next day being told they will not refund me for the pharmacy's mistake nor will they accept the unopened, unused, and still sealed bagged medication. I can understand not accepting the medication back but they should still refund me for their mistake. I switched from Kroger's pharmacy to Walgreen's because they were sooo bad but Walgreens is just more of the same mediocrity. Looking for yet another pharmacy hopefully with integrity and competence. Wish me luck.
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November 2023 by hizgrase
Update. Just OMGosh!! OMGosh!! OMGosh!! OMGosh!! How is this place even open anymore?Shut this place down.Wow. I’m here from texas for funeral and needed refill. Think I’ll choose another store. In imaginable that a service provided for people that involves health and safety has 2star review. Not acceptable.
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October 2023 by Melissa Mason
Every time I'm here to pick up a prescription the wait is over 20 minutes.
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October 2023 by Nicolas S
Probably the worst pharmacy I have ever seen.More than 5 days to prepare a simple prescription. Impossible to get somebody on the phone and when you have someone answering, they will lie to your face saying it will be ready in 1 hour. 48h after, the prescription still not ready.I had to call my provider to send the prescription somewhere else. This is the last time I'll go there.