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February 2024 by Rose Black
Of course, with the recent shutdown of AT&T service. That's the only reason why I stopped in.
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February 2024 by Amy Spriggs
Robert was very helpful and knowledgeable in the phone I purchased. He wasn't able to transfer my things from the old phone to the new one (only because my old phone wouldn't turn on). He explained how to do it once I got home. It was super easy!!
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December 2023 by Peter Wilson
Scam artists, tried offering me $100 for my iPhone 13promax. “Because it has one surface scratch”
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October 2023 by Richard Sullins
I did not get to watch what the store rep was doing. When I got home I looked up the account and it had doubled! No explanation! I understand that it would increase due to the upgrade but the store rep did something to my account and doubled the entire bill. Like I did, I expected and increase but not that. Still do not know what had happened or if it actually fixed since I cancelled my upgrade and am now thinking about going somewhere else
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October 2023 by Alicia Malone
Connie was just wonderful during my visit to the local AT&T store in Radcliff Kentucky. She addressed my issue in a timely mannor and was very kind, understanding, and patient. This was definitely the best experience Ive had while persuing assistance in the local AT&T stores. A++! Thank you!!
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September 2023 by Karen W
The rep we had at this store was fantastic. Super friendly, quick, and understanding of concerns and was able to help us to the best of his abilities.
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September 2023 by Rachel Igic
Had to get a US SIM card for my stay in the states. DJ made it an easy and painless experience. Would recommend him! Easy-going, helpful and great attitude.
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June 2023 by Kenny Jennings
For as busy as they were we were very satisfied with our upgrade.
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May 2023 by Vicky Bell
Associate was very, very helpful. Even stayed after closing to get my phone up and running. Very pleasant experience.
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February 2023 by Elizabeth Shannon
I was helped by Andrew. He was very thorough and helpful with everything I needed, even found me the best deal he could for a phone plan and new phone. his service was greatly appreciated!
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August 2022 by Sean Tyus
The young lady working today was very disrespectful and not much help at all. Yall shouldn't hire lazy people like that. Her customers service ethics was horrible.
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June 2022 by Kita LuvnLife
Came in frustrated left out happy! Customer service was amazing and the employee Elliot was awesome! He helped me with everything and was very patient!
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February 2022 by Norman Holt
Very hard worker good at getting problems resolved very impressed with her work 5 star for sure
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January 2022 by rocky bass
I have mixed views on this place the male managers is rude very disrespectful to people I would never recomend him . Now the lady manager she is very respectable and I giver 5 stars
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October 2021 by Dariana V.
The number on the website for the store doesn't even work. For me to ask about this issue. An employee there told me the phone I ordered would be here October 20 and once I checked my email it said November 19-29!! I would have never ordered it from here if I knew it would take that long! What good is lying about that kind of stuff? Not to mention the man I think his name was Daryn literally said two words to me and looked like he hated his life and I was an inconvenience. All I went there was to buy a new phone. Every time I've been to this store it's been nothing but disappointing. My work schedule makes it hard for me to go to Elizabethtown or Louisville but I'm willing to make the effort to avoid this place for as long as I live here.
