Jackson Hewitt Tax Service is praised for its excellent customer service, particularly from a tax officer named Carla. Clients describe her as helpful, friendly, and patient, making the tax filing process fast and easy. She takes the time to answer questions and explain details clearly. Many recommend her for her professionalism and ability to provide consistent results year after year. While some customers mention concerns about the filing fee, the overall experience at Jackson Hewitt is characterized by a supportive and efficient environment.
Carla was very knowledgeable and experienced in what she was doing she even got me a senior discount overall she made a trying time a pleasant experience .
March 2026
Carla Burford and Clayton Bastian was professional and supportive during our tax preparation. Both are greatly appreciated!
March 2026
Working with Clayton was Great. He was very respectful, courteous and highly knowledgeable.
