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September 2021 by Google user
Three words - “Excellent Customer Service (ESC)”!!! ⭐️⭐️⭐️⭐️⭐️?
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August 2021 by Valerie Phelps
Three words - “Excellent Customer Service (ESC)”!!! ⭐️⭐️⭐️⭐️⭐️?
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June 2020 by Bryan McFarland
They were very helpful and informative, when my daughter opened her very first savings account.
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March 2020 by Jim R.
Navy FCU is a credit union serving all branches of the Armed Forces, plus veterans and their families. Since I've never served in the military, my qualification is my father was a World War Two veteran. One advantage to belonging to Navy FCU is their customer service is open 24/7. Additionally, since they have very few branches across the U. S., most transactions can be done on line or via the telephone with customer service. Additionally, Navy FCU has ATM agreements with many other credit unions which allows you to access your accounts locally. I've not had any experience with loans from Navy, but I can tell you in general their savings rates are among some of the highest in the country. Navy has several savings specials throughout the year that are outstanding when compared to local institutions. Once I became an established member, the customer service via telephone has been outstanding. If you live in the Louisville area, the closest brick and mortar branch is in Radcliff KY, right outside one of the Fort Knox gates. I have visited this particular branch twice. Both times the business I needed to conduct was handled quickly and efficiently. So far I am extremely happy Navy FCU. One final note: Qualifying and establishing your account with Navy can be lengthy and requires several documents. Their security protocols can be difficult to establish, but this should give you peace of mind once established.
