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November 2021 by J W
Poor customer service. Was hung up on and they cannot find my photos. The website said they were in the store but not processed for a week so far. Photos are so far a week late. They told me to call photo.com but yet the website says they are in the store in radcliff. This is the second time this has happened. I think they need a new manager.
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April 2020 by Priscilla L.
Will never shop online or in store again. Unfortunately I will have to step in one of these stores from time to time as my mother sends me stuff that will need to be picked up.
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December 2019 by Cassandra H.
12/4/19, I ordered the large wing dings $38.00, for a office event, they were ready by 10:30, I picked them up assuming they were fresh and hot by 10:45, by 11:00 they weren't even warm, I called the manager Denise only to be told that she watched the young man cook them and if I wanted to I could bring them back was all she could say, how may I ask, we had already started serving. Customer service at this location was at its all time low.
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April 2019 by Aaron H.
Horrible management and they treat employees like dog s*** and Play favorites a lot! Also they work employees 40 plus and then drop down to 30 but consider employees part time but work them 40 hours for two or three weeks and then drop them right down, and they don't take doctors notes if you are sick