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January 2024 by Sylvia Willo
They did an awesome job, considering they were using a new system and still learning will definitely be going back for my second car.
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January 2024 by Han Nicole
DO NOT GO TO CAR MART!They sold me and my boyfriend a $1,200 car for 18,000 & it had 120,000 miles on it!!We thought it was a good deal because we didn’t do our research. As soon as we bought it we had to get tires. Its been a month and the brakes are bad and the whole car shakes when u drive.Do not buy a car from here. They will screw u over.
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January 2024 by james trent
Absolute best experience I have had buying a vehicle. Put me in what I asked for. Couldn't be happier. They went above and beyond to help.
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January 2024 by Here to leave honest reviews
So wish I could put a no star review. Worst company to deal with, lying thieving company. They want to take advantage of the poor and any cent they can get from you. Barry is the most unprofessional manager I’ve ever dealt with. Stir clear of this place. Unless you want a blown up car, and harassed.
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December 2023 by His Nail Scarred Hands Kingdom Ministries
I have had my car a few days and I love it!!! Really great people there and blessed me with a car I can rely on and it is so nice and drives like a dream!!!! Very satisfied ?
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November 2023 by Kerrie Soares
If I can give more stars I would . I went to car mart in Richmond yesterday and even though I had a couple repos Randall Wagner went above and beyond to help me and to get me into a really nice vehicle I am so happy with my new car . Every car lot has turned me down because of my credit but this car lot is truly amazing and they really do work with you to get you in a vehicle my experience with this car lot has been amazing . If you or someone you know needs a vehicle definitely go to americas car mart in Richmond you won’t be disappointed. I was very surprised and I really started losing hope of getting another car but they are truly amazing.
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November 2023 by alexis Mastin
Firstly as soon as we pulled up and walked in Eric immediately asked us if we needed help and when I told him I was there for a car he took me to his office and then started right away. I went to many car lots and got turned away but not here they told me on the phone they will do as much as they can to help get me in a car, they did just that! I got a 2017 Kia forte and I love it!!! This was the most wonderful place anyone could go they are all nice and make you feel like they have known you for years! I would recommend anyone to this car lot I already have! Randy and Eric is the best! If you need a car please ask for Eric he has your back! Thank you so much you guys you relived a single moms stress big time!
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November 2023 by Angel Carter
They are the absolute best car lot I’ve ever had any dealings with! They are patient, understanding, honestly good people you will not be disappointed! Big shout out to the general manager Randall Wagner!
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September 2023 by Angila Estill
They do ask for little down that's so they can get you on the APR, you get a $10,000 vehicle from them and pay over $20,000, I got paid on bi-weekly Thursdays and toldthem I wanted the payments on Fridays, they would send a text on Thursday saying payment was Due then call Friday saying payment was overdue that it needed my attention immediately, also if you agree to make an annually tax season payment they'll want it by March. I got one from them looked good had good reviews on it, for several months then i heard a rattle under it my husband looked and said the bottom was rusted. I took it to them they looked said it wasn't bad but would have the muffler fixed but kept putting me off then Covid-19 hit and I never got the muffler fixed lost the muffler on the interstate wreaked the car still drove it made payments, then it started acting strange wouldn't start after long day of work hot summer. Got it towed to a shop they said it need a tune up then they said they couldn't fix it needed a new motor then they said they found a motor decided they were trying to rip me of tried to get the car then they said I owe $600 in storage fees. So by that time I gave up left it there. Told Carmart I wasn't paying no more had they fixed the muffler I may have still had the car. They never took my name off the vehicle I finally after 3 years got it took out my name so I wouldn't have to keep paying taxes on it.
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August 2023 by Kelly Baker
Just thought i'd give An update On the car we bought last year. $5000 later One transmission working on the second transmission. still haven't got the car fixed. And I have paid all this money out of my own pocket And still having to pay for this car.
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August 2023 by Elizabeth Conley
This is the 4th car we have purchased from Car Mart. We are really pleased. The new staff as well as Eric the sales person were wonderful. I highly recommend them for all your car purchases. They will work with you and get you what you need. Thank you again Dena, Eric and Paul.
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July 2023 by Tammy Short
The salesman Eric was so kind and he helped me find the right car that worked for me. The staff is very friendly as well.
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June 2023 by Mary Ratliff
awesome car lot i love my car they were really nice they helped me a lot love this car and they were very very friendly eric is the BEST and Dena was awesome to us!!!
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May 2023 by Mr. Unusual
Shady company. Had work done on a vehicle. When i got my car back 3 days later everything was ransacked and personal stuff was stolen. I made a claim with corporate office with nothing being resolved. Its been 2 months now with no updated on anything! I DO NOT RECOMMEND VISITING THIS LOCATION. unless u want your stuff stolen
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May 2023 by melissa fields
I’ve got 3 cars here, I won’t go anywhere else! They have been amazing to work with took care of any issues a concerns a went above what they had to to make sure I was satisfied!! Randal is a great manger an pleasure to work with.
