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April 2024 by Gordon, Mink
Best place in state of Kentucky
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April 2024 by Marie Odom
They are fair, & always help me!
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March 2024 by Cheryl Bessinger
I went in on 3/21/2024 and bought a guitar and amp the staff was kind and price was right... However I went in with my black leather jacket and I laid it down to check out the guitars.. being over tired from my flights as visiting from out of State, I left it where the guitars are located. It was almost closing time I called the next morning and the lady who sold me the guitar told me that I was not wearing a jacket when I came in and I didn't even see her until check out. My grandson has a camera on his TESLA and I carried the jacket into the store but didn't have it coming out and it's highly doubtful that a customer walked out with it! Honesty is of utmost importance so be careful of these ppl .
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December 2023 by Steven Birch
Thanks for replacing the cheaper malfunctioning sound bar with one that sounds a lot better.
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October 2023 by Jeffery Lanham
I've had mostly good experiences but this store, with exception of maybe one or two and that was from previous employees or previous management. The new management and new employees now, as long as you pick up your ponds and have a good account history with them, they will always reload you the same amount of money for the items that you've had in pond with them before and they'll also give you higher offers for new items you bring into the store. You just have to keep a good account history with them. I have gotten there 5 minutes until closing and they still took the time to help me out on a loan. I can't speak this highly of their other locations but this Richmond location is the only place I park my stuff at now.
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September 2023 by Joshua Hines
This store is absolutely ridiculous! Store opens at 9:30 on Saturday and had the door shut in my face and locked at 9:30! On top of that they had the nerve to tell me it doesn't open until 9:30.
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June 2023 by Stephen white
Good place and good people they try to help as much as possible
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March 2023 by Johnny Rocket
It's uncomfortable in here. The sales associates are uptight and pushy on sales. The prices are way too high. I've never pawned anything here but have seen others do so and they really screw over their customers both buyers and sellers.
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February 2023 by Spicy Exploring
It's uncomfortable in here. The sales associates are uptight and pushy on sales. The prices are way too high. I've never pawned anything here but have seen others do so and they really screw over their customers both buyers and sellers.
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February 2023 by Harry Monroe
It's uncomfortable in here. The sales associates are uptight and pushy on sales. The prices are way too high. I've never pawned anything here but have seen others do so and they really screw over their customers both buyers and sellers.
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January 2023 by roy smith
They offered 10¢ per gram for Sterling silver. That's about $3 per ounce. I'll never be back.
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January 2023 by Jeff Pelfrey
Idk .ever time I go in and it’s always negative attitude .not personal at all they couldn’t care less .who came in the store.They say they can’t do two separate ponds and then they act like it’s the end of the world to look something up. and the behavior when you’re sitting there watching them with somebody else is the same thing. i’d rather drive to Lexington to the new circle road store then to come here.!
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January 2023 by leviathan nostaw
Terrible corporate policies, rude uneducated staff, predatory practices. Im not sure how this branch is still open.
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January 2023 by Jaden Watson
One star is to kind they deserve zero.Worst pawn shop in somerset
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January 2023 by Robert c Perry
I took brand new tools in there that was still under warranty they give me $150 for them over $600 worth of merchandise I went back and asked for $65 and they could just keep them and and sell them.. she said pay 210 and get your tools out of pawn then I can buy them for 205.. I said what.. there's over 600 dollars here worth of brand new tools that's still under warranty that was just bought ... She said that was all she could do the store couldn't make no money on them after I walked ar5thr store and checked the prices on the same tools.. she was lieing like a dogg.. the store would have still made over 200 after the fact if she gave me the 65.. this is the worse I have ever been done in my life.. in my opinion they anit nothing but a bunch of lieing crooks that just going to lie to you and try and rip u off.. I wouldn't go back there if I was starving to death.. nothing but a bunch of legal crooks
