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February 2024 by John gibson
Sales associates must be paid to not talk to the customers or help them in any way! This store has been a disaster since day 1! When they got rid of guns and ammo, they must have also done away with customer service as well. I really wish there was an alternative in this town!
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November 2023 by Joseph Becher
Selection and prices are not good. Store is clean and staff are pretty helpful though.
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October 2023 by Banjo Kazooie
Hot pass on this store came in my work cloths and got treated like a second class citizen as in I was ignored on the floor like I was invisible so I went to the front desk to get some help she turned her back on me and my girlfriend and ignored us to help a customer behind us in line. So we called corporate they told me it wasn't discrimination because I wasn't black or any other color I guess classism isn't discrimination. But here is the kicker I said maybe I just had a bad experience at this store let me try again in a few days. Walk in see a helpful dude he is friendly but dosnt work in the shoe department he Says I'll send the lady who does right over. Well we stand at that desk for 20 minutes waiting for her we saw him tell her we needed help and he even pointed at us. She proceeded to help everyone but us then she sees she can't ignore us any longer and she says "what do you all need" I said well we needed help like 20 mins ago why did you ignore us she says she was "helping other athletes ?" lady you talked to 3 women all over the age of 70... who didn't purchase anything she proceeds to lie to me and tell me they do not sell air force 1 Nike shoes even though they are on the shelf. Dosnt offer to order them for me or anythingIn total I was here to buy 1450$ worth of shoes and 1k worth of Nike clothing so this store lost out on 2450$ of sales I went to Lexington mall and bought from footlocker I won't be back.
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August 2023 by Jonathan Chisenhall
Good service. The staff was helpful and friendly. Good location. Located close to the interstate as well.
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July 2023 by Charles Miller
The best place in Richmond for sporting apparel, IMO. The service has always been good to me and helpful. The staff seems to be knowledgeable most of the time on what is available and where to find it.
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March 2023 by Brian Kerr
Nothing special. Same as the others. The cashiers were bragging to each other on how many warranty plans they sold for the day.
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March 2023 by Nick Mott
It’s a like the other ones, staff is real nice.
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January 2023 by john senter
Very good customer service! Spent so much money but will be back.
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October 2022 by Mark Dickerson
Great place to shop for anything sports related!! We've bought stuff for baseball, basketball, camping, and bicycles. The prices are reasonable too.
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September 2022 by Ed Wirey
Good place to shop. A lot of Good things , Good sports supplies.
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July 2022 by William L.
Pitiful customer service, would not match a price from their own website. Seriously, their own website. I used to say Dicks was the Walmart of sporting goods, but to be honest, I have never gotten this kind of service from a Walmart. To many other options to put up with this.
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April 2022 by John Kerner
Didn't see anything that inspired me to buy... they do have a decent selection of fishing tackle and sportswear.
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March 2022 by Ralph Goff
Ordered a baseball bat on line . Five hours later went by to pick it up . It was ready & waiting . While there brought afew other things for baseball. Everyone I meet there was really helpful .
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March 2022 by Natalie Kinner
Awesome selection of shoes!! Very helpful and quick staff.
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February 2022 by Peace on Earth
Very helpful staff and they had what I was looking for.
