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October 2023 by Ashley Reynolds
Business with Mike at Gates Hyundai was a pleasure. Very nice guy and he genuinely cares about trying to help you out. We ran into some trouble on my end of things, but it was not a problem for the team and they made the process easy. Super happy with the experience!
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October 2023 by Matt Whitt
Mike was very friendly and transparent throughout the whole process. Very pleased. I will definitely recommend any friend or family member to check out Gates Hyundai in Richmond KY and talk to Mike next time whenever purchasing a vehicle.
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October 2023 by mark chandler
We had the wonderful experience of buying a Hyundai from Buddy Rue. He made our car buying experience seem less and stress free. After picking out our car Buddy went through all the features of the car. Could never thank him enough for his honesty and care.
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September 2023 by Scott Luebke
We have purchased 3 vehicles from Gates Hyundai in the past several years. Every experience has been great, but this last one while purchasing my new 2023 Hyundai Elantra SEL went above and beyond our expectations! Our salesperson, Mike Vescio was fantastic! He, along with the rest of the Gates Hyundai team made us feel like we were part of the Gates Family! Scott Boggess, Buddy Rue and of course financial manager Frank Jones deserve applause also for their professionalism, courtesy and kindness. I had never met Mike before, but he made me feel like we had been good friends for a long time. If you need a new or good used vehicle, I recommend stopping by Gates Hyundai or giving Mike a call. He will make sure you’re taking care of in a fantastic manner. I love my new Hyundai and I’m glad I went to Gates Hyundai to purchase it!
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September 2023 by Breonna Hamblin
Mike was great with us! We purchased a 2009 Hyundai, and it was a smooth process from beginning to finish! Very kind, helpful, and informative. Made sure we were safe and filled our tank! Would definitely work with him on getting a vehicle again.
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September 2023 by Meghan Johnson
The experience I had at Hyundai dealership was absolutely amazing. This is my first time purchasing a brand new vehicle and the sale representative (pictured below with me and my 2023 Hyundai Venue) was very patient and knowledgeable when it came to new vs. used etc. Furthermore, he made sure I did not purchase a vehicle with hail damage and let me test drive multiple vehicles, showed me all the perks with my venue, explained paperwork. The sales manager gave me a discount because I work in EMS which was very thoughtful. My second experience at Hyundai was to get my tire patched because of a flat. The mechanics informed me that my tire could not be patched because of the size of the hole from the metal shrapnel. I was allowed to see the tire and damage to the tire. A new tire would be $150 which I could not afford at the time. The manager comped a new tire from Louisville because my venue had 300 miles and it would be dangerous to patch my tire. I was given a ride home and later that day after the dealership closed I was given a ride back to the dealership to pick up my keys and my vehicle was parked nicely in the back. The spare tire and tools were all placed neatly back into my trunk. The two experiences I had especially with the employees was astounding. I highly recommend this dealership because they do not pressure you and are there for you every step of the way. ALL FIRST RESPONDERS CAN GET A DISCOUNT!!!
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September 2023 by Pam Hooker
During a recentl trip out of state on vacation my car broke down. I had to get a hotel room overnight as I had no transportation and was stranded. When I tried to rent a car I was told there were no cars available . We called and spoke with Logan at Gates Hyundai who arranged transportation from our hotel to the car lot. He and Matt were very polite and respectful and did everything they could to help to find just the right car to get us back on our way. I love my car and the service provided by Logan and Matt was outstanding! Thank you both for your kindness and concern during the difficult situation we were in. You guys are the best!
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September 2023 by Jenny Faulk
Mike & Scott were AWESOME to work with. I can honestly say this was the easiest and most relaxed car buying experience I have ever had. Great service and caring staff.
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September 2023 by Breonna Grogan
Mike was great with us! We purchased a 2009 Hyundai, and it was a smooth process from beginning to finish! Very kind, helpful, and informative. Made sure we were safe and filled our tank! Would definitely work with him on getting a vehicle again.
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September 2023 by Tim Berger
Great Hyundai dealership! Jason in Sales, Danielle in Service, and Michael at the Sales desk are all awesome. Clean facility, friendly & professional. I currently own 2 Hyundai's & have purchased six over the years. This is a great dealership! ?
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September 2023 by Kim Jones
We went in got what we wanted and were out in a little over an hour. Logan Noe was an exceptional salesperson. He wasn’t pushy but was very informative. Helped me set things up on the car which I appreciated so much!! Will definitely see him and Gates the next time we’re in the market for a vehicle.
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August 2023 by Melissa Sipple
We definitely were pleased with our experience. They did everything they could to locate a car for me even though it was not an easy task! We were so happy with our experience we will be buying a truck from them soon! Without a doubt the best car purchase experience we have EVER had!! Shout out to Mitchell, Jason and Scott for being so kind and patient!
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August 2023 by tyler hammett
If I could give more than 5 stars I would! Jason is by far the best car salesman that I have ever had the pleasure of working with. I found a car on Autotrader and I am located in NC. I called and talked to Jason who answered all questions honestly and took multiple videos for me since I was out of state. He ran all the paperwork through the phone, so once I had time to drive up to the dealership I was in and out within an hour. They also gave me an amazing trade in value. Come to Gates Hyundai and get you a car from these good ole country boys! Thanks again Jason!
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July 2023 by Lee B.
After two prior positive experiences in the past 5 years with Gates Hyundai and Gates Honda today Gates Hyundai disappointed us greatly.The new employee they partnered us with was polite and did his best. His trainer was not helpful verging on rudeness. Maybe the trainer was having an off day, maybe it's the heat. Whatever the reason, Gates will no longer be our first place to go.
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July 2023 by Brian Appleman
If you want an excellent car buying experience go to Gates Hyundai and ask for Logan. Cant say enough about this young man. I live about 2 hours from Richmond, plenty of choices along the way. When I am ready for another vehicle Gates will be my first stop. Thanks again Logan.