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February 2024 by Kelsey G
I called and after being treated rudely was told they would charge $200 just to figure out what was going on with my vehicle. Just wow.
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November 2023 by Laurie Yammine
We had two tires replaced on our fifth wheel here on our way from Ohio to Tennessee in February and then replaced the other two as we headed home in September. Everyone was very nice and they did a great job.
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November 2023 by Matthew Prater
2nd time using this place for an oil change, after about 500 miles noticed an oil spot in the driveway. The issue ended up being that they didn’t tighten my oil filter drain bolt tight enough and it came about halfway out (my vehicle takes a paper filter replacement). Thankfully I caught it before it came all the way off and dumped my engine oil going down the road thus destroying my engine. I’m sure like all places it would be an absolute fight to get them to admit wrong doing and getting an engine replaced. Buyer beware.
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September 2023 by Rick Clayburn
ALWAYS go above and beyond to take care of my vehicles. The ONLY place that touches my cars when repairs are needed.
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July 2023 by Jonathan Chisenhall
Best service in town for your vehicle needs! We have been very pleased for several years.
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June 2023 by Joanna Pahlow
Make an appointment! We did and our service was done quickly and on time. If you just walk in, there may be a wait if 2 hours. Dog friendly.
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June 2023 by Маргарита Емец
These people are professionals! Thank you for your help and big heart!!!! We never don’t forgot your help. Best wishes for you ❤️
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May 2023 by Can Do Auto Repair
Good service on my front wheel alignment. Just went back and the tech did a fantastic job on my alighnment!! I recommend goodyear to all my clients!
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February 2023 by Dan Smaldone
This crew really helped us in a pinch. My son’s rear tire had a blowout and after the tow truck finally got us there these guys were awesome. Quick and friendly service for some non-locals was much appreciated!
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November 2022 by Lorenzo Calderon
I spent quite a bit to get my thermostat replaced after they said that was my problem that was causing my vehicle to overheat but now my vehicle is still overheating and they tell me it could be my thermostat and I would have to get it replaced again. Other places would replace it for free if it was on them but not Goodyear. I told them what I thought the problem actually was and the dude acted like he didn't know what I was talking about and said he wasn't a mechanic so he wouldn't know. Who the heck am I talking to and who worked on my vehicle then??? I've been to different places over the years and never had a problem until I went here. This place is a joke and I will never go there again.
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November 2022 by Jarrod Luttrelk
Traveling with my family from Mishawaka IN to Gatlinburg Tennessee and we got a flat on 75 and had to get off the freeway. We google the close repair place and this Goodyear came up. I was very impressed I have ran a Firestone Complete Auto Care and am currently run a Toyota/Hyundia dealership. The way they treat there customer is top notch.
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October 2022 by S
My daughter's a student at EKU and needed to have her car battery looked at. I called and spoke to Jackie about our situation and asked if they would allow me to pay over the phone since I did not live close. He was wonderful... kept in touch with me every step of the way, sometimes even with his personal cell phone. He truly went above and beyond to help us out! Would definitely recommend!
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October 2022 by Annette Monk
Customer Advisor Billy Blair and Store Manager Jackie Horn (Richmond KY store) provided excellent, timely service on my recent visit. Very impressed with the professionalism and customer service. Thank you!
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October 2022 by Melody Jones
I take both my cars to these folks and am always pleased with the service, large and small. Good communication and no hidden charges.
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June 2022 by Sarah Tipton
Jay Jernigan's review is very accurate about GoodYear. They are definitely price gougers. They seem to be taking advantage of the fact that people are down and out right now with the high costs of everything. That says a lot about this company. I won't ever bring my vehicle here again. Sneaky people too. Beware.