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November 2023 by Joe Wood
Trevor handled my need professionally. The scheduling on line was easy and straight forward. The whole process was timely and more affordable than I think it should be. Thank you
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November 2023 by Codey S.
they Lie more than any business I've ever seen and they try to screw people the gm is not professional when I told him I had him on recording saying he would sell a truck at 58,000 he said I ain't selling you nothing now and stormed out of the office when we showed up he would give us the deal he said on the phone also the salesman said 3 or 4 times it comes with a 7 year power train when we show up with our cash to put down and go to close they denied it and said it only 5 year power train on a brand new never owned 2023 with hail damage I highly recommend people to go anywhere else or get a bicycle before buying here
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September 2023 by James Agasar
They had a used car I was interested in. Talked to Garrett for a few weeks about travel from Eastern PA. After some delays with me getting the time to travel, I flew there last Thursday and bought the car. All went great. Drove it 673 miles back home to PA. Garrett is a gentleman and a man of his word. Great experience working with Garrett and the other members there.
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September 2023 by Jacqueline Kingery
We took a chance on late Friday afternoon before a long holiday weekend, we stopped by the dealership to see when we could get an oil change for my husbands brand new Equinox. Trevor said they could do it right away! We seemed to be the only customers there and we were thrilled!
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August 2023 by JoEllen Hardin
Yesterday I called and spoke to Garrett about a Camaro they had on their lot that my husband was interested in. He answered all my questions and was nothing but amazing. He made the time to meet with me immediately. When I arrived on the lot he was actually out to the lunch (which he did warn me of on the phone ) so Wes greeted me at the door gave me the keys to test drive and then when I arrived by Garrett was waiting with a smile. He made the entire process as smooth as possibly. No hassles. No gimmicks. We asked for credit to not be ran over x amount of times and they even told us everytime they ran it and where. Nothing at all. He kept my husband and I completely updated through the entire process. Zack assisted with signing all papers with us and stopped every time I asked him to so that I could ask more questions. We truly could not have asked for a better experience. I only wish I had came here in March when I bought my suv! We will never do business anywhere else. Thank you so much Garrett, Zack, and the entire team at Jack Burford Chevrolet my husband now has his Camaro that he absolutely loves.
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July 2023 by Casey Sawyers Mahjub
We just purchased our daughter her first car from here today. We couldn't be happier with the car and how great the process was. We worked with Wesley Cummins and he was excellent, would definitely recommend anyone looking for a vehicle to go talk to him. 10/10 service, and we couldn't be happier!
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June 2023 by Gary Littrell
Jack Buford couldn’t fix simple warranty work an held our car for over 13 days to finally fix the wiper blade motor an on top of not fixing the windshield they cracked when removing the old wiper blade motor. We finally had to call an ask to give us our car back because nobody called or anything to let us know what was happening or when our car would be finished. They lied an said they would fix our windshield. We will definitely not be going back to Jack Buford this dealership is a joke.
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May 2023 by Keirston Moore
Before coming to Jack Burford, I was in a nasty situation with my vehicle. I was upside down on the loan, a re-manned engine had already been dropped in that vehicle as part of a recall, and I drove in constant state of anxiousness, fearing that it would malfunction again and just be too much to repair.I called JBC and spoke with Wes on a Monday. I explained everything that I was experiencing and to my surprise, he was willing to work with me. I told him I was interested in a 2023 Equinox LT and we set up a time for me to drive it that very day. We found a small flaw from the factory while test driving and JBC Service worked to promptly fix it. We probably would have had our deal worked out that Monday, but I had some external factors that pushed off our signing until Thursday.I had only bought from one other big name dealership in the past, I was young and got burned...so I was dreading this process. However, with the price of used cars, it just made sense to spend about $2k more and get a new vehicle with a warranty. I am so glad that I made the choice to work with JBC. I swear, Wes worked around the clock answering questions for me regarding financing, repairs, adding extras to the current trim level, and more! He also worked to find any available rebates/incentives that helped eat up negative equity on my old loan. Even more, my fiancé and I couldn't find a better deal on an Equinox within 150 mile radius of Richmond, not even in the base trim. I am thankful for Wes and his time, patience, and commitment to get me into the Equinox that I wanted. I would be honored to be a Jack Burford customer again in the (distant) future, as we hope to hold on to this purchase for several years!Thank you again, Wes! :)
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March 2023 by L Johnson
Recently purchased a sharp 2023 Tahoe Premier.. can’t thank this place enough especially Wesley Cummins for going above and beyond on helping me get the job done on the purchase. 10/10 recommend!!
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March 2023 by L J
Recently purchased a sharp 2023 Tahoe Premier.. can’t thank this place enough especially Wesley Cummins for going above and beyond on helping me get the job done on the purchase. 10/10 recommend!!
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February 2023 by Stan Petrey
If they treat their customers anything like they do their employees I would definitely buy from them!! 10 stars if possible
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January 2023 by Donald Blache
We had a wonderful experience at Jack Burford Chevrolet with Wes Cummins! We traveled 200 mile and Wes was very responsive and kept in contact throughout the whole trip, even sending extra pictures. Everyone was super friendly and we didn’t feel pushed. The Car was spotless and everything we expected. It was exactly what we wanted and well worth the drive! Wes, thanks so much for helping us get the perfect car we had been looking for for months!!
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January 2023 by Peyton Gibson
My dad bought a used 2017 Silverado, hasn’t even put 2,500 miles on it, and the transmission is completely out and they refused to help. Do NOT recommend.
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January 2023 by Mica Danielle Davis
Came in to get my car fixed and ended up buying a new one! Wes was so helpful and nice! My fiancé and I brought our 1 year old with us and got some good laughs out of it! Everyone in the store was so friendly with our son and just overall nice people. I recommend coming here, you get great service and everyone treats you just as nice as the next! Thank you Wes for all your help and patience! And everyone else who helped!
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December 2022 by Shelby K
We had a wonderful experience at Jack Burford Chevrolet with Wes and Jeffrey. We traveled 5 1/2 hours and Wes was very responsive and kept in contact throughout the whole trip, even sending extra pictures. Jeffrey helped sort out the financial side when we were ready to purchase. Everyone was super friendly and we didn’t feel pushed. The truck was spotless and everything we expected. It was exactly what we wanted and well worth the drive! Thanks so much for helping us get the perfect truck!