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April 2024 by Jackson Hewitt
Lynn O. is an exceptional Tax Pro. They indicated 16 seasons of tax preparation experience. Professional yet approachable: they balance several roles impeccably. I would recommend Jackson Hewitt Madison County stores to anyone.
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December 2023 by tember clay
i did my taxes here for 2022 and still haven’t received them. it’s december 2023. not sure whats going on and nobody will ever answer the phone so i can get to the bottom of it.
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April 2023 by Kurt Spilker
I worked for TurboTax but chose Jackson Hewitt because of their excellent service and pricing.
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March 2023 by Tiffany Hobbs
Very quick friendly nice and will listen to your life story if you have one
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March 2023 by Jamey Smith
Friendly and professional real good people.
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February 2023 by Terri Killin
I have been using JH for years and would not use anyone else.
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January 2023 by Amber Hittle
I almost gave the Richmond Kentucky location on big hill five stars the only reason I didn't because the fees to file with Jackson Hewitt are very high and I really didn't realize how high until I got home and was looking at my paperwork. HOWEVER the wonderful woman working at this location I cannot say enough about she was very knowledgeable and professional and patient. I was by myself with my 10-month-old daughter and she was very patient while I kept her occupied and happy and still answered all of my questions and I didn't feel rushed at all even though she was juggling that location and a couple of other offices in the area by herself until her other help got trained and was available to start. I would recommend going to that location and especially seeing her to anyone that's the kind of customer service I would like to get everywhere I go. I was also very impressed and grateful that I was able to qualify for an early refund advance with Jackson Hewitt this year where many other places denied me.
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May 2022 by XxXxXxXxX xXxXxXxXx
Gotta love it when you pay money for a sevice an then this lady lynn that's a mgr rudely hangs up on me while I was talking . i'll never use this company again to do my tax work. Nor less refer any of my family n friends. But I'll tell everyone how my services was handled wrong ..
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March 2022 by Shannon Roe
This is my second year going here we had a great experience, they we very knowledgeable, it did not take long like 30 mins or so to file our taxes
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March 2022 by Casey Rusher
Been using Jackson Hewitt for many years now. Never had a problem. Very professional and friendly.
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May 2021 by Gary Hickey
Polite and helpful service
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May 2021 by Christina Bailey
This is the first time I’ve done taxes through professionals. I had gotten Lynn and she is super sweet and made me feel comfortable. She allowed me to double check things because the last lady that did them for me messed up my SS# and didn’t fix it. I don’t know how much have your taxes done usually costs, but it wasn’t too bad here! Way less than expected. I will go to Lynn every time if I can!
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March 2021 by Jay Ingram
Everything explained on a level I could understand, in and out in about 30 minutes.
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January 2021 by Madison Simpson
Andrew Howell was great! Very professional and helpful and answered every question I had.
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January 2021 by Kyler Law
Andrew answered every question I had to better help me understand my taxes.
