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January 2024 by Gannon Traylor
Has the rudest people working there I e ever encountered. Just don't care about you or your time .I stood there for an hour to be told they couldn't help me. Which was fine but would e been great to have known 10 minutes in
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January 2024 by Stephen white
Best place to shop
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January 2024 by Janice Steinpreis
I love shopping here. I always find some good deals and stuff.
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December 2023 by Spicy Exploring
Clearance section is iffy because the cashiers question if the tags "just been slapped on" then get managers it's whole process the manager was nice but I'll probably just go somewhere else from now on.
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December 2023 by Duck Man
My mother took me here to shop when I was a child and I still use Penny's to this day. Always a wide selection and they have a good selection of BIG & TALL section. You've heard of slim fast? I'm on slim slow lol, so I can always find the size I need in a T or Polo or nice button up athletic pants or shorts.
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December 2023 by Diana Spencer
Great desls for Christmas.
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December 2023 by Sheree Ross
Very busy store, staff Very patient and quick. My one concern is lack of buggies for shopping, there were none.
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November 2023 by Beth Cornett
So, I went in this store to buy a pair of 14k earrings. The clerk helped me, and told me the total of my purchase. I got my cash out to pay. She so OH, WE CANT TAKE CASH FOR THESE BC THEY ARE ON SALE! I said what did you say? (Thinking I misunderstood her). She said we can’t take cash bc they are on sale ($50 is all they cost). She said you can pay with DEBIT CARD, CREDIT CARD OR JC PENNYS CARD! I said, you won’t take my cash? She said NO !!!!!! What in the world? JC Pennys you have lost my business! Cash is what I use! This is the UNITED STATES OF AMERICA,..where cash is still used. Wake up! You need to rethink this cashless plan. No cash? You’ve lost my business!!!! J. C. Penny.. John CASH Penny is rolling over in his grave!
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November 2023 by R and G M
This store use to have a better selection. Its unfortunate that current employees do not have the respect to keep it cleaner and more organized.
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November 2023 by Jose Ayala
Very expensive!!!
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November 2023 by Rhonda Wilson
Great store.
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October 2023 by Doc Gordon
Alot of Sales
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October 2023 by Tevis Team (TevisTeam)
What happened to retail stores I want to hear to buy a pair of jeans or 50 bucks are there generic brand those are ridiculous my store was clean staff was not so friendly but there never friendly there that's why I don't shop there very much
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September 2023 by Angie Walker
I love the JCPenney in Richmond. KY. They have a lot of cute clothes and shoes!
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August 2023 by Miiri Vaughn
I really enjoyed my experience here. The store is clean and there are plenty of employees to help. I wanted to point out how much I enjoyed the JCPenny Beauty section specifically. They had a wide selection and the employee, Zoe, was so nice and helpful. She showed us everything in the department and let us sample all of the samples. She really was the best and I felt like the knew what she is talking about. Zoe really went above and beyond to make it a great experience.