KY Boats LLC is highly praised for its outstanding customer service and friendly, courteous staff. Customers appreciate how the team takes time to listen and understand their needs, making them feel valued. The service department is known for being professional and helpful, with staff like Chase, Taylor, and Sean receiving specific compliments. The business handles repairs efficiently, such as fixing outboard engines, replacing carburetors under warranty, and repairing ignition switches, often returning boats in excellent condition. Customers also value the honesty and fairness of KY Boats, noting that they promptly address problems and provide clear, affordable service. Overall, KY Boats LLC offers a great experience, combining knowledgeable staff with reliable service, making it a trusted choice for boating needs.
Entire team are class acts! Will be a customer for life.
August 2026
Everything went great from drop off my boat to picking it up, The employees were great and very knowledgeable and even ran into the owner Jerry and always good to chat with him. Thank You KY Boats
August 2026
We purchased our 2026 Bentley pontoon from KY Boats and had an excellent experience. The entire team went above and beyond to make the entire process as smooth as possible. Super friendly, and top tier customer service. I highly recommend KY Boats!