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December 2023 by Kasey Blevins
Seriously the best customer service! I went in last night (12/15) because I had some issues with an old gel light that I had (did not buy it at this store, not their fault, turned out to my MY fault). I knew I wanted to buy a new one. I explained to the lady what I was wanting in a gel light. The lady sat in the floor and took the time to explain every gel light and what the features of it are. She even helped me pick out nail polish as well. I have never had service this patient, kind, & knowledgeable in a store in quite sometime. The girl had red colored hair and I wish I had asked her name because I would call corporate and let them know how wonderful she was. EXCELLENT service. And I ended up getting the gel light that she and I both thought would meet my needs - and I LOVE it!!
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August 2023 by Miiri Vaughn
I really love the employees and the products here. The service is unbeatable with how helpful and knowledgeable the workers are. I also really like how things are usually on sale, and are decent brands. I know not everyone likes it, but I really do like their brand ION.
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March 2023 by Vivid Vanlife
I come here often and the girls always make it a great experience. Amber & Clarissa were extremely helpful & even took time to show me some of their newest products they had & they were very knowledgeable about them. Will definitely be returning! Thanks again
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October 2022 by Princess G.
We need more natural stuff for African Americans. It's 2022. This is a city full of college students. Expand what you offer. African American students shouldn't have to travel to Lexington to find natural care and remedies for their hair. This is just terrible and a shame!!
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May 2022 by Jessica Jones
such an amazing store...staff are super helpful and even though my hair didn't turn out like we had hoped they still put in the effort into trying to help me unstain my hair...will always be my favorit sallys store
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September 2021 by Ann Ash
The staff here are great and really helpful! They helped me find everything I needed, when I came in with NO clue what I needed to fix my hair. They suggested everything and picked it all out for me. I was worried at first because it was Alot of products, but it only ended up at $45 and i was able to fix my hair at home!
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October 2020 by Karen Horn
Very helpfull
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May 2019 by Ashley Hunter
I don't remember her name but she was very helpful and knew exactly what I needed
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January 2019 by Chris Bishop
The staff has always been very courteous and helpful
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November 2018 by Jessi Imhoff
Experienced staff,friendly and helpful. The go to place for all your beauty needs!
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September 2018 by Nickie Guinn
Always have what I need!
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September 2017 by Ashlie Dean
Best place for hair color, nails and extensions. They always have experienced advice.
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August 2017 by Rebecca Henry
Love this place
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April 2017 by Col. Jordan Palmer
Great place, but the staff is not well trained in their products and services.
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March 2017 by Andrianne Walker
It was nice walking in and everyone was friendly and to see that y'all had different type of sew in for African Americans! And I dont even have to Lexington to get to get it! Thanks
