-
April 2023 by misty eden
Proud to support a local dealership as they purchased my Toyota Tacoma‘s at a very fair market value and saved me the hassle from private party sale. Reach out to the Eckler family for all your automotive needs
-
June 2022 by Nicole S.
Update- Josh reached out to me with great concern over the vehicle issues. GOOD news they will help with the bill once I receive it from the dealership. On my part I misunderstood the policy and in future when you purchase a vehicle please contact them first to help solve the issues. Especially, if it's in a reasonable time frame! The staff is very friendly and I appreciate the easy transaction. They fixed the windshield and the battery on the purchased vehicle. The only thing is I had to get a new horn and a transmission seal replaced with in less than 8 days. The warranty states 7 days and as you notice 8 days when this was finally noticed. The horn and leak probably should have been caught by their fleet/auto inspection in the first place. So, on top of a extra key fob, plastic piece missing and no manual which I was expecting for cost, I had an additional $1,000.00 I was not expecting to pay for this vehicle. Definitely, great staff but vehicles might be questionable with their fleet technicians.
-
November 2019 by C B.
Exceptional customer service and competitive pricing. The staff had me in and out with a reliable vehicle with a very short notice. We shopped all around Richmond, but these prices couldn't be beat. We'll be back!
-
September 2017 by Lee Anna M.
We bought a car here 4 yrs ago. This time we were looking for a crossover. Thomas Rivera was our salesman. I highly recommend asking for him.no one here is pushy or try to rush you. We had a stressful experience in this same town (see review for Tim Short) so my guard was up but soon realized I was being treated w/ respect. This is a well deserved 5*****!
-
May 2017 by Christina K.
This is such a great place to purchase a vehicle!! You are treated with kindness and respect. They will go out of their way to appease you!! We would reccomnd them to anyone!! Defiantly 5 out of 5 stars!!
-
May 2016 by BD A.
This is the worst car dealer we have ever seen in our life. Very un professional and rude owner. We went there from.lexington, talked to sales person Thomas, the price on the Prius was tagged 1k higher than it was actually on line. Sales person apologized for wrong price and told us that he would talk to the owner and give us the same price that was on line. After a short test drive, the owner came outside and made up the story that he already had customer for that Prius, and is coming from Cincinnati. I had a feeling that he was lying and he didn't like us mentioning about the On Line price on it. We asked him how come his sales man never mentioned about this new buyer and we just wasted our time for no reason, and when i was trying to ask him about false advertisement on internet, to my surprise the owner yelled at us and told us to leave the property or he would call the police. Yes, he threatened us to call the police. He had a wrong price on the car and instead of apologies he acted very rude and his so called buyer came outside from his office(lier) the buyer was already making deal with him. I'm pretty sure this potential buyer didn't check price on line and paying/paid him the FALSE PRICE that is displayed on the window. We need to teach lesson to this type of business people. We don't recommend any one to go this place. .
-
December 2013 by Phil B.
I purchased a Chevy SUV from RC&T and I will continue to only but from them. While I was in college Mike hired me and taught me the car business. He taught me early on that customers will not be loyal customers unless you are honest with them. You cannot go wrong by buying from RC&T. Keep up the good job guys!
