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September 2023 by Dan Mayfield
Great customer service and expert advice helping to match colors.
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March 2023 by Janice Anderson
Poor customer service!I walked in and went to the counter, where an employee was just hanging up from a phone call. He had to have seen me but no eye contact, no greeting. Probably didn’t want to be disturbed from whatever he was listening to with us earbuds.He walked to the office door and said something to the person inside, then turned and disappeared to the back of the store. Still no acknowledgment that a customer is standing there. So I left and did my business with Ace Hardware, where I had a pleasant experience!
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October 2022 by D O
Great store, great paint and the best prices in town.The staff here are extremely nice.Thank you, sherwin-williams for our great experience.
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July 2022 by Vicki Hisle
We had a problem with paint from a different company. We walked in Sherwin Williams store in Richmond, explained our problem, and we could not have been treated better! B The man was professional, knowledgeable, and warm. He matched the paint and the first coat of Sherwin Williams rolled smoothly and evenly on the walls. Of course, we returned to purchase paint to finish the job.Thank you for great service and a great product!!
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May 2022 by Angel Baker
Sorry to see Renee is gone ? she was the best and always so helpful. This store will not be the same without her. SW you made a poor choice
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May 2022 by Dhan Rana
I am truck driver. I came here to pickup load . It’s hazmat load but shipper doesn’t give right placard and giving trouble for driver. So if any driver come to pickup load , be careful drivers.
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March 2022 by Kurt “Alphahoff” Althoff
Service charge of 15% and my stain is not here to compete the job. It's been 3 weeks. Unacceptable.
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March 2022 by Olivia Collier
Excellent paint and service! The clerk at the store today went above and beyond to help us with our painting and staining needs! He said his name was Mcguire (hope I spelled it right) This type of service is so hard to find these days and we truly appreciation him and his awesome customer service! Thank you so much!
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February 2022 by Country Boy
Great store, great paint and the best prices in town.The staff here are extremely nice.Thank you, sherwin-williams for our great experience.
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September 2021 by Louis Will
Very helpful and professional.
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April 2021 by David Ellis
Always the best! Great customer service!
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November 2020 by Carol Prewitt
Choosing paint colors was easy with the help I received
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August 2020 by Lisa Stamper
Great friendly Service ? and fast to get waited on.
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June 2020 by Tanya Floyd
I have always been satisfied with Sherwin Williams products. The salesperson did an awesome job helping with my order and coordinating my curb side pick-up. I appreciate the service I have always received from Sherwin Williams.
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March 2020 by Larry Henry
These folks are very professional and helpful. And Sherwin-Williams is the best paint on the market!