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October 2022 by Tiffany “Tif” Daugherty
There's many fees, I just think it's wrong to do banking this way. Multinational company branch.
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September 2022 by Dayna Midolo
I'm very thankful for the customer service I get there. It's the little things too as well as the big stuff. They are always wonderful with the big banking issues I have and take a moment to give my kid a lollipop once I'm done. I like the home town touch with such a big branch.
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June 2022 by Bethany Swint
Why is it that my husband can't cash his work check here unless he has an account or pays a $7 fee, EVEN THOUGH the place he works at uses this bank AND there's a company account!! He worked for the same company in Winchester but they used community trust and community trust cashed the check with absolutely no fee and he didn't have an account there!! If I could put any less stars I would.
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February 2022 by Tiffany MONSTER Daughtery
There's many fees, I just think it's wrong to do banking this way. Multinational company branch.
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January 2022 by Malissa Summerson
Great service every time. Love the atm that I can deposit checks or cash. As for fees seems to me to be standard price every where.
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October 2020 by Denise Williams
I work for a local apartment complex that uses US Bank and so I deal with them very often for work. They have always been nice and helpful but one person really stands out there. His name is Chris, and he is ALWAYS so pleasant and helpful. I know that things can be stressful right now and it's nice to know that there are still some people that care and try to make your day better. So thank you Chris for always making me leave with a smile from US Bank....it's very much appreciated!
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June 2020 by Jim Distler
Terrible. Don't serve veterans and won't cash bonds unless you're a member
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January 2020 by Victoria Wise
Customer service is not up to par with other U.S. bank locations. Waited fifteen minutes after sending the carrier to teller and called again for service. Was explained to me there was only one person working and I would have to wait. Then got asked if I had an account with the bank, although I had sent a check with my name account and routing number on it. Poor customer service.
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July 2019 by Joe Gadd
A GREAT place to bank
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January 2019 by Shelly Craft
Poor customer service, which has been typical with every US Bank in Kentucky that I've dealt with. They pick and choose who they want to help. I've closed both of my accounts with US Bank and would never recommend them.
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December 2017 by Travis Spicer
Great service and the more convenient down town bank
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June 2017 by Tiffany Cara Daugherty
It is a place that has poor service and even poorer service fees. No explanation that makes sense for any of it.
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April 2013 by joshua moore
Is next to a bar lol
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October 2012 by Cynthia Key
Customer service was very nice. Employees were very friendly. I go in there every week.
