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April 2024 by Angie Barger
The worse pharmacy, besides CVS. I never have insurance even though I have had the same insurance for over 25 years, they never answer phones. There are always 3 ahead of me, always. I was on hold from Georgetown to Richmond ended up pulling in the lot going in and nobody was on phones nor were they busy. Happens every single time. I have never had a prescription go through without having to call and then have to wait days or use a discount card because they can’t run my insurance. They are rude and not helpful at all. Horrible pharmacy.
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March 2024 by Jerry Stone
They try ! That's all I can say !
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January 2024 by Derek Combs
You can never reach anyone by phone at this location. I highly recommend using another pharmacy.
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January 2024 by Julie Bird
Booked Covid vaccine, got there at appointment time and they were out of stock. They refused to call the other location to see if they had any in stock ‘because there was a line’. No consideration for the fact that we had an appointment.
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December 2023 by Spicy Exploring
Over priced convenience store with a rude manager.
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September 2023 by jessica henry
Answer your phone!! Kept getting put on hold. Line would pick up after 10 mins of waiting only to have them puck up and put it back on hold. How hard is it to actually answer and say “hey, I'll be with you in a min”.
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August 2023 by Jodi Sims
Very rude and unprofessional workers. Left me on hold for 14 minutes. Kept picking the phone up and putting it back down
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July 2023 by Phillip Blankenship
Really appreciate our local Walgreens. Friendly staff and quality service for main store and pharmacy.
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June 2023 by TheLastPicasso
Good luck getting anyone to answer the phone. It is much faster to just drive there. They need to hire extra help because not everybody is mobile and can drive to the location and walk to the back of the store to ask a question.
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December 2022 by Michealia Witt
Literally always tell me I have a primary insurance when I don’t have one. I have even called my insurance provider to check they say I don’t have one yet they refuse to look into it on their end. So I asked if I could have my prescriptions sent to Kroger the lady at the window says she will send them. I wait 40 mins go to Kroger to pick them up and they haven’t received it so I call Walgreens they tell me that I have to have Kroger to request it which is not what I was originally told or I would have done it. I was sick as a dog with fever, chills, and aches waiting around just wanting to be at home and their manager didn’t even care that I was having problems, lied to and not treated well. Literally sick and beyond the point of tears at this point.
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November 2022 by Ab -
They change their address.
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September 2022 by Patricia Beck
I been getting my prescriptions here since they opened Walgreens corner big hill ave and eastern bypass the employees are great and the pharmacist they have are great also
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May 2022 by Christopher R
Went here for Moderna booster two times and Pharmacy staff were very nice and professional.
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July 2021 by dmt bdarmy
Excellent staffs
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January 2021 by Brianna Grubbs
I'd been using them for a while without any issue, but my prescription changed to 3 months worth at once rather than monthly a while back and they can never get that right so hopefully another pharmacy can figure it out.