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December 2023 by Gina Giannatti
I was visiting my mom and got shingles had to see emergency dr they prescribed medicine and I had to have Rx’s transfer from fla the staff couldn’t have been nicer and more accommodating when I was so ill it was busy, but they treated me as if I was the only one can’t thank the team enough
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September 2023 by Princess
First, let me ask who is in charge of hiring the employees that work there? Is there any requirements? You hire all of these workers and none are available. I asked a young man for help and he never returned back. We waited and waited. More people also joined us to wait in electronics. You guys need to have an employee meeting and discuss how a company should be ran. This is unbelievable. Maybe one of the worse Walmarts I’ve been to. Workers playing on their phones, instead of assisting customers. I guess the managers are too busy smoking cigarettes and throwing them on the the ground to care. I guess Next time I need help, I’ll look for an employee outside where the cigarette crew are. ?
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September 2023 by Princess G
First, let me ask who is in charge of hiring the employees that work there? Is there any requirements? You hire all of these workers and none are available. I asked a young man for help and he never returned back. We waited and waited. More people also joined us to wait in electronics. You guys need to have an employee meeting and discuss how a company should be ran. This is unbelievable. Maybe one of the worse Walmarts I’ve been to. Workers playing on their phones, instead of assisting customers. I guess the managers are too busy smoking cigarettes and throwing them on the the ground to care. I guess Next time I need help, I’ll look for an employee outside where the cigarette crew are. ?
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September 2023 by Jalen Slone
The staff was really helpful and nice and we got my brothers shot fairly quick
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April 2023 by Carlos Martinez
The people here are great, but the new system for calling in refills COMPLETELY STINKS! Nothing worse than talking to some 'robot lady' that constantly says "I'm sorry, I didn't get that".Walmart corporate needs to go back to the old way where when you called in a refill, you just entered the information with your phone's number pad, rather than talking to the heart attack inducing 'robot'!!!!!!
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April 2023 by J G
“Open until 9pm- confirmed by this business 7 weeks ago” okay so why are you closing at 7 and not 9?
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March 2023 by sydney h.
Eh, it's a Walmart. Some of the greeters can be impolite. My husband was having to catch a bus and ended up late because the greeter wanted him to empty his entire grocery bag so he could look at every item on his receipt. They have rearranged the store and so many aisles lead to dead ends so instead of passing through you now have to do a complete uturn and pray no one is coming the way you were. The staff are practically nonexistent to help you find things and half the time items are completely out of stock for months or tucked away underneath shelves and stocking areas.
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February 2023 by Linda Wilson
The worse in Richmond.
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December 2022 by Belinda L.
I was needing paint for my house but mix the color I want. I go to where the paint is. They have a box that says need help press button. So I press button. Waited about 10 minutes because I understand if busy. Rang button again and waited and still no one shows, push button again and waited. Still no one shows up. It's been 30 minutes now. Well I wasn't able to get my paint at Richmond KY Walmart. No workers to help customers. If you ask someone oh they say that's not my department and that it they walk off. Well at least Lowes wanted my 120.00. that is not all employees have gotten really rude since they started doing the store pickup now. It's like black Friday trying to get your groceries with them employees. They act like it's all theirs and you can't have none. All the employees aren't like that but most are. It's like hey I'm a customer also. Why do pickup customers more special than I am. I just don't get the rudeness. It's gotten so bad that if I don't have any other choice but go to Walmart store719 I want to start crying. The friendly ness and helping you out has gone from a scale of 10 to 1. Sorry Walmart store 719 you have gone downhill. I am from Richmond KY not California. Bloody yelp
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November 2022 by Will
They actually use freerx for ppl with out insurance or scripts not covered by insurance. My 10 pills for $330+ viagra generic at Walgreens an Walmart was only $17 total after the freerx discount! Walgreens wouldn't accept or discount it. If wasn't for that I'd not been able to filled my script except maybe 2 or 3 pills a month.
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August 2022 by James F.
They are SO Good that they deliver items when you don't even order them! I received a grocery delivery to my door for another person at 8:00 AM. I did not find the order until that afternoon. I did the right thing and told them they made a mistake, they said they would send the delivery driver back to pick up the order. An hour later it was still sitting on my porch. Called again. Put on hold then hung up on. Drove the items to the store and left them at customer service with my story. So, to a Mr. or Mrs. E. Trujillo, I hope you weren't charged for that order. Pic attached.
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February 2022 by Melissa D.
They were extremely rude. First time I have ever filed a complaint. I've never been treated so badly at a business. The woman at self checkout was cold and snappy like she was having a bad day before I even opened my mouth. I left self checkout to return the two items. Microwave was less than $60 online, but $70 in store. The stand for it was also more expensive in the store. I was explaining things. She wouldn't let me talk. Cut me off and told me not to argue with her. All I was doing was explaining in a normal tone while she had a hateful tone.
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February 2022 by Charles S.
now listen....never in my life have i EVER been told i wasn't allowed to p****** YOURE TELLING ME THE CHILDRENS TRAININ' POTTIES AINT FOR USING!!!!!??! this is ridiculous when dooty calls i go running for the training potties
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November 2021 by S.M. Frederick
I would NOT recommend this pharmacy, but I would recommend Madison Drugstore in Richmond ky I dropped off a prescription at Walmart pharmacy and it took well over 3 hours to fill , the next time I used a local pharmacy Madison drug and (total) time was only 15 min.
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October 2021 by D O
Great pharmacy.Love it.