Ace Hardware is a family-owned and operated store known for its friendly and helpful customer service. Customers appreciate the store's welcoming atmosphere, often describing the staff as like family and highly recommending the store to others. The team is praised for their willingness to go above and beyond, whether replacing propane hoses for RVs, helping find the right supplies for home or outdoor projects, or assembling items like wheelbarrows for free. The staff, including a knowledgeable associate who has been helpful for years, is described as intelligent, positive, and resourceful, always ready to assist with a wide range of needs. Customers value the store’s quick service, such as receiving online orders earlier than expected, and its ability to provide nearly any supply needed for repairs or projects, from nails and paint to hardware for homes and cabins. Overall, Ace Hardware is seen as a reliable, friendly, and helpful place that makes shopping easy and enjoyable.
Ace is always great place. Wouldn't go no where else specially here in Russell Springs. Ky. Brandon and his family, you can't find no better people to do buisness with.
March 2025
They always have what we need & very friendly too!
November 2024
Came in with a propane hose and regulator for an RV that the squirrels chewed the hose on. Rick replaced the hoses and fittings, had it all ready for me to install on my trailer. Super nice, incredibly helpful. Great people.
