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September 2020 by MaryLu W.
This happened a week ago at the Wal-mart in Russellville, KY. I have already submitted a corporate complaint. They never contacted me. I went to the self check-out and began ringing up my items. I had several cardboard shipping boxes, bubble wrap, and M&M's on top of a closed plastic tote. I had bread and trash bags inside the tote as I did not have a shopping cart and it was easier to carry. I rang up the bubble wrap, M&M's, and was in the middle of ringing up the cardboard boxes when a Wal-mart employee came over and told me to open the tote, which I did. At that point I was livid! I hadn't even gotten to the tote at all because I was ringing up all of the stuff on top of it as it was sitting in the floor. I feel like she thought I was trying to shoplift!! I was about to continue ringing up my items but then I was like, nope I'm done and left my items there. I went straight to customer service but there were no managers available. They said they were all in a meeting. I submitted the date and time I was in the store so they can review the video but I doubt they ever did. I will never set foot in this Wal-mart again.
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February 2020 by Sandy F.
I went to the customer service counter and the women there were extremely rude and hateful. Cindy is one of the rudest people I've encountered at any WalMart. My visits to this store is about to come to an end.
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November 2019 by Jim A.
I returned from Walmart Black Friday sale with zero -0- nothing. I arrived at 5:00, store and parking lot half full, I wait 40 minutes with plans of buying the Apple Smart Watch and several other items ( est cost $900.00) for Christmas. While I was waiting in the electronics department I over hear a conversation behind me that if you want an Apple Watch you have to get a ticket from a lady over in the Grocery Section. I walk to the other side of the store find the lady under balloons with Apple Watch printed on in the dairy department and ask for a ticket. She informs me she is out and the store is out of Apple Watches, the time is 5:45. Where did it say in ads that you had to get a ticket to purchase anything? She said she started handing out tickets at 4:00! Can I go ahead and get a ticket for 2020 Black Friday? I have never been so mad at a retail store but I got over it because I will never spend a dime in Walmart again and I will tell this story to family and friends and even try to tell my story on radio and TV to let people know what rip-off's Walmart is! BTW - I live in Russellville KY, 42276 but I bet every Wal-trash store is the same.
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November 2019 by BETH Crisp
Clean store