Becca Jones messed up canceling my deceased wife's account. She was unapologetic to the matter and did the bare minimum to take care of the problem. I believe management witnessed the issue but also kept quiet, only to help her with questions. Very disappointing.05/16/23Roughly 1PM ESDT
April 2022
I cannot express how much I appreciate the excellent costumer service I always experience whenever I call with any questions or concerns. Especially during the big merg from C.U.B. to German America.
October 2019
I just love this bank. The employees are so helpful. Great customer service.
