-
May 2023 by Fred G
Worst experience ever had to pay more than what the price was on an upgrade it was cheaper just to buy the phone no upgrade
-
June 2021 by Savannah Ramey
When your in store they are nice as can be cause they want you to buy from them. But when you call they are rude?
-
February 2021 by Zach Moe
The store was so clean and the salesrep Franchsca is the best
-
July 2020 by Bridget Keeling
Rude employees, hung up on my husband, then got snobby with me. That is why we will be going through AT&T now. I have my own attitude and do not need theirs!
-
June 2020 by Tony Hill
Great sales rep & customer service visiting the Shelbyville office.
-
February 2020 by Dyuane Hoyt
The fella who took care of the sale of my New Samsung A/20 Was very Helpful and was very courteous... BUT THEY NEED A NEED CREDIT/ DEBIT CARD SCANNER
-
December 2019 by Joseph F.
Talk Time has a bunch of stores, they gave my father a phone who couldn't use, when they told him his phone would no longer work. instead of tell him they didn't have just a simple phone because he wanted to earn his commission . I have went to their other stores non professional. I found 1 i like in port Richey not owned by these crooks. I have been a Metro customer since 09. These people are the worst stay away from talk time.
-
November 2019 by John Combs
t-mobile is good
-
August 2019 by Kelsey Abbott
The phone don't work properly and they won't do anything to fix it.
-
June 2019 by Ginger Redshoes
Called to ask about T-Mobile cellphone signal boosters. I had to explain to the kid who answered the store phone what that even is. And she was rude. Wow.
-
May 2019 by Leslie Nichols
Been with the company 2 years drop and bust my screen so went to get another had to pay full price and 2 months later go back want to upgrade never hace used and geuss what I can't use it omg really and I have someone else on my plan very not happy with the office in shelbyville
-
March 2019 by Yaadie Perez
Friendly, courteous staff. Really helpful and most importantly they were patient.
-
January 2019 by Brandee Spies
Today was my first time visiting this store, and the woman working was beyond rude. I will never go back.
-
December 2018 by Crystal O.
I cracked my screen. An unexpected expensive replacement days before Christmas. So I was cranky. The sales guy had closed the store for lunch & the sign announcing it was partially obscured on the door- but luckily I noticed. We waited the 10 minutes for his return & proceeded to replace my shattered phone. My son insisted I buy the screen protector- $30. For a piece of sticky plastic. Not amused. I had a suck it up buttercup moment & $140 later for phone, activation, data transfer & screen protector- I walked out. While we were waiting to wrap everything up 5 more guests came in. Holy busy. But I was happy that I was half way finished my transaction as the slow train of people arrived. Good luck to the sales/tech guy, the system kept crashing over the last few days & was being temperamental while I was there.
-
October 2018 by Ashlee Nessel
Rude Customer service by a teenager. They lied to me about upgrading my phone. They will try to make you pay not only for the phone but there is a fee just to let you upgrade. Ridiculous. Will never do business with them again.
