“I went to the Walmart Tire & Lube Center SHELBYVILLE this week to get a flat fixed. While I ended up buying a new set of tires, and I have to say— THEY WERE REPAIRING ISSUES CAUSED DIRECTLY BY THE FRANKFORT STORE.
When I pulled in, the staff greeted me right away, asked what I needed, and took the time to walk me through a few tire options that fit my budget. No upselling, no pressure—just straightforward advice. I appreciated that they explained the differences between each option in plain English, not car jargon.
My car has never run better and I will never go to the Frankfort Store again. MY SAFETY WAS AT RISK and I'm sure I was hoo-dooed out of $1K by Frankfort.
THANK YOU SHELBYVILLE WALMART TIRE CENTER FOR BEING KNOWLEDGEABLE, HONEST, THOROUGH, AND FRIENDLY.”
“This VIOC is great. Easy to get too, manager Olivia is friendly, gave me an additional discount due to the wait, the staff was friendly and helpful, and it took about 25 minutes. For what you get at any VIOC it is totally worth your time versus the hassle of going to a dealership.”
“All around great service and wonderful customer service. Only issue is price of tires are a little absurd but the team is always willing to work stuff out with you. This location for Ken Towery is highly recommended and can always be trusted!”