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February 2024 by Jesica Bentley
This is the worst care I’ve ever received.I went in for throwing up all day not even being able to keep water down, leading to me throwing up blood. I came in and waited for two hours, for them to just collect a urine sample, take my temperature, and monitor my oxygen and blood pressure. No tests or even listened to my lungs, nothing. Will never go back and I will never recommend anyone to receive care here.Not only did they not do anything they gave me a syringe of hydro-cough syrup -when I wasn’t even coughing. I would’ve thrown it straight up anyway because I couldn’t even keep water down. I was treated like I was trying to “get a fix” when I just wanted to know why I was throwing up blood. When I got into with the nurse for my care she told me “you don’t need to be here”
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July 2023 by Tom Stewart
Horrible. I laid in there 6 hours, couldn’t get an extra blanket, couldn’t get people to respond and I finally left.They did initially treat me then left me.I waited 30-40 minutes to get the IV, which was not connected to anything removed from my arm.I’ll never go back there.
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April 2023 by Dan W.
The morning of April 2, 2023 I was in the UL Health Shelbyville Emergency Room in support of a family member. The department was not busy, there may have been one other patient. My review is a reflection on the staff on duty, not the hospital as a whole. I am a long-time supporter of our hospital. Defensive, condescending attitudes were the order of the day for the staff. I can't include the doctor because he could not be bothered to interact personally. Waiting hours for information that should have been given at the outset, talking at and down to patients, rude phone etiquette, extremely slow response to patient's request. Very disappointing effort from staff that are supposed to be in the people business.
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February 2023 by Mike Baird
Everyone did a great job. We had a great doctor and nurses. We were there from 9pm-3am
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August 2022 by Marquita S.
I would give 0 stars if it were possible. I used to go here as my go to ER. Until I got diagnosed with a mental health condition. The ER are disrespectful and lack any compassion. They mock me and disregard my health concerns due to a medical condition I have. Questioning my prescription medical helmet and mocking the diagnosis for said conditio.(PNES) (All while simultaneously treating me as if I have factious disorder or hypochondri neither of which are in the same wheel house as my illnes) This is dangerous as well as insulting as due to this dismissive attitude I have been stepped over as while in pain with no regard to my symptoms and had to seek aid elsewher only to find I had a severe infectio. My hand has been crushed to the point it was sore and swollen for 4 day. I over heard staff joking about this incident later stating that they could have gotten me if they crushed my hand with a wheelchair or their boot. I could go on but you get the ide. they are terrible and I will never be going bac.
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February 2022 by Lindsey Lee
We had to take a trip to the ER today and I have nothing but good things to say about this hospital. We didn’t have to wait for an extremely long time, and the PA Ashley and the ER techs were amazing with my daughter who had to get stitches. Everyone was very nice and helpful and really made a scary situation an easy one for my daughter, who had never had to experience the emergency room before today. I very much appreciate the kindness that was shown to us, especially during such a stressful time for healthcare workers.
