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February 2024 by Pamela Niehaus
Forget customer service at the post office itself because it doesn't exist. Even talked to supposed post master who said he would research my complaint and he never got back to me. Went to online complaint and again no help. I guess customer service is a thing of the past. Sad
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February 2024 by S. Sanders
what does it take to get them to answer the phone????? i’ve called 15 times in one day and cannot get any type of service despite being told to call my local post office by the USPS customer service line. literally what am i supposed to do? so beyond irritated
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December 2023 by Bobby Bell
Me and my wife use this facility for shipping our items from our small business and they have always treated us great. There will be times you may have to wait a bit, but that is normal during certain times of the year (holidays, etc). The parking can be limited as well, but be patient and you'll get a spot eventually.
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July 2023 by Rose Dover
Dropped off an apartment application and it never got delivered. Sent a copy of said application and again, it never get delivered. Lost the apartment because of this. The service absolutely stinks.
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June 2023 by Kristen Preston
They are nice there but NEVER EVER wants to answer the phone… Never.
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May 2023 by Gary King
PATHETIC!! says they tried to deliver the package but i sat at the door and watched for them and they NEVER EVEN CAME TO THE DOOR!!! Just didn’t want to walk it up to the door is all it was. LAZY AND NEEDS TO BE FIRED!!! Then I tried to call the office in Shelbyville and nobody will answer the phone!! it’s over an hour before they close and they just will NOT ANSWER!!! I will be reporting this to the main headquarters for all postal offices in the United States. let’s see how they like their main bosses asking them why they aren’t doing their jobs and why they won’t even pick up the phone to answer a question. it’s absolutely pathetic
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April 2023 by Sarah Phipps
The gentleman that work here are always kind and courteous. They are always trying to make sure I choose the best mailing option according to my need. They're are times when I've seen people trying to come after them for things that are the senders fault or things they just want that sounds so far fetched ..but at the end of it all, they keep a smile on and explain the best they could (sad when myself and the people around all understand it except the person suppose to be listening doesn't) and the keep it moving. There's a lot of places where you don't see anyone with good morals,values, or descent work ethics and when I come here, I know I'll always at least see it here.
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April 2023 by Deanna McQuilling
Mailman doesn’t take outgoing mail with the flag up. He just puts the flag back down. Also has broken my flag multiple times due to shoving in larger packages.
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November 2021 by Rachel Ingram
Everytime I have a package my carrier pushes my package in my mail box even if it does not fix I have Christmas gifts coming and u can't give a gift that has a torn up box packaging as a giftPlease Stop shoving my packages in my box
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September 2021 by Elizabeth Calloway
The customer service is abhorrent. I do business with post offices all around this city at least a couple times a week. They are always willing to either tape the label I paid for on or have tape out. This man working now at 1:04 pm 8-27-21 middle age black man decided to be rude and unhelpful after I drove 30 min to get my label printed in the first place because my printer ran out of ink and then drop it off to them when I paid money for the service of shipping. Not to mention all the tax money you get. It's disgusting you try to force people to buy an entire roll of tape because you're too lazy to tape a label that's already prepared. I won't ever be going back to this location.
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August 2021 by Elizabeth Owens
The customer service is abhorrent. I do business with post offices all around this city at least a couple times a week. They are always willing to either tape the label I paid for on or have tape out. This man working now at 1:04 pm 8-27-21 middle age black man decided to be rude and unhelpful after I drove 30 min to get my label printed in the first place because my printer ran out of ink and then drop it off to them when I paid money for the service of shipping. Not to mention all the tax money you get. It's disgusting you try to force people to buy an entire roll of tape because you're too lazy to tape a label that's already prepared. I won't ever be going back to this location.
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March 2021 by A Bailey
They are usually nice, but today I showed up at 12:00:30, to mail a package to a kid at Fort Bragg, and they were shutting down and refused to send it. Im sorry, but you want business or do you not? Yes, I paid more, but I took the package to UPS and mailed it from there.
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March 2021 by Kimberly Murphy
Twice during past 4 days we have received alerts that our USPS attempted to deliver our packages, but the mail carrier never even drove down our street to our mail in our boxes. Don’t send me and email telling me you “attempted” delivery when you didn’t even attempt to deliver our mail.
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February 2021 by Kelly Carson
For over two months the post man that delivers just decided we were gunna get our mail. We have been in our apartment for 3 years and when addressed the manager was extremely rude and un helpful we got mail for like two days after but the issues continue we constantly get other ppls mail and never ours. Even our down stairs apartment complains. This post office is such a disappointment and someone from there head office really should launch some kind of investigation... to the complaints. If you read down through the reviews everyone is basically complaining about the same issues. How do we fix this problem!!!!!!!
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October 2020 by Jacob Asher
Anytime a package gets delivered it’s always put in the wrong persons mailbox.
