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September 2023 by Harold Love
Very friendly and helpful service
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August 2023 by Kristi Unthank
Katie who runs the office is great. That's the only reason for 2 stars.. However, I had a broken hood latch and they opened it by cutting a holeIn my hood which I agreed to (sinceThey said it was the only way) They also cut my radiator in the process, but did not tell me until a week later when I wanted to come take it to another shop, since they couldn't get a hood and another shop could. That's when I got the unfortunate news that I could not drive my car off the lot, and was going to be responsible for paying for the new radiator and labor (about $250 more) Now, I have a car with a busted radiator and hole in the hood (which they cannot find a part for eventhough in 15 min another shop had on its way) their only suggestion to me was to go pull and pick up my own part miles away and bring it to them. Completely unprofessional with no compassion after I trusted them with my vehicle. Other body shops in Louisville I called and spoke to said if they damaged a part of the car that they were not working on that they would be the responsible party for fixing it, and have had it happen several timesbefore. Completely and utterly disgusted with how all of this was handled. Don't cut a hole in someone's car until you have the replacement part in hand - Especially for an older vehicle that may be hard to come by - Make the customer aware of any damages you caused immediately, not a week Later when they decide to take their business elsewhere. What a MESS! I spent 4 hours hunting down shops and parts on my own today due to this whole ordeal because I'm afraid they will mess the car up even more. Oh and I still paid $175 so I could come pick it up in worse shape than I left it in.
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August 2023 by Haisley Shepherd
I definitely recommend taking your car here for any body repairs! They have amazing customer service and low prices!
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July 2023 by Conrad Lanham
Honest and do good work.
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June 2023 by Allison Wolff
Incredible service!Highly recommend!!!
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May 2023 by Bob Perry
I have done business with Walkers for over 20 years it is my opinion that they are the best in Shelbyville
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May 2023 by Joe Hamilton
Seems like a good place to take your vehicle.
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April 2023 by dave Bary
Excellent work and helpful and friendly staff
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February 2023 by Yelena G.
Best costumer service they really take care of you thanks so much for a great job you did on my car 5 stars all around!!!
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February 2023 by Robert woodward
Good job at a fair price and done in a very timely manner . Quick turn around time . Will use again.
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January 2023 by Mercedes L
I was rear ended and my SUV needed repairs. I visited Walker’s for information. He took the time to come out front look at my vehicle, took pictures, gave me a quote and advice (like a father would give) No other auto body repair shop gave me their time the way Walker did. Needless to say when the insurance payment came through I took my 2015 Nissan Rogue to Walker for repairs. The insurance also rented a car for me while my SUV was being repaired. It took walker and staff 23 days to complete repairs, they were in contact with the insurance company and enterprise car rental I didn’t have to worry or be stressed about anything. When the repair was completed I picked up my SUV …it was PERFECT!!!! It looks as if it was never rear ended. So grateful for Walker and staff. Would highly recommend.Service: Body & Trim
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November 2022 by Timothy Babb
Wonderful people and great service.
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July 2022 by Ashley Bruner
I was told multiple times that parts couldn’t be brought in because they were on back order. My issue is the car should’ve never been taken when it was drivable until the parts were able to come in because it cut into insurance. When it started cutting into insurance I called up there and they said that they would cover the out-of-pocket at this point I’m now being told that’s not something that they do. The car was also left unlocked for a whole weekend and a camera That went missing out of it when I brought it to the attention of the owner nothing was said it was just shrugged off. You can’t get a call back or a correct answer on where the vehicles at. This shop came recommended by a friend and it wasn’t a good experience. It’s not the shop’s fault that they can’t get parts but they shouldn’t take a car that is drivable until they can get the parts in. I could never get a call back on where we were with the car. I will NEVER do business with them again. This wasn’t the experience that I was hoping for.
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April 2022 by Paulie Felice
Wonderful people, very friendly, honest and responsive. Extremely easy to deal with.
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January 2022 by Zack Thayer
Walkers Paint and Body Shop helped me tremendously! My truck power steering hose failed and my radiator needed to be replaced, they took care of my truck fixed my power steering and replaced my radiator same day with in hours!This company and the men and women that work there are fantastic and it was a Blessing to do Business with them. I will be going back for more service in the future and I encourage anyone who needs mechanical work done that you go and see Walker’s Paint and Body shop not only got Body work but for Mechanical work as well. Zack Thayer New Customer
