-
September 2023 by Connie
These are the nicest guys & they do a really thorough job. They don't rip you off & I've told all my family to go to them for anything they need automotive. Oh & I love their mascot Paulo
-
August 2023 by Sarah Johnson
The guys here are friendly, competent, and fair! They have never overcharged, prices are the best around. They don't upsell or tell you to fix things that ain't broke. Apollo the great Dane is the best receptionist. Will always come to this local family business for my automotive needs.Services: General repairs & maintenance
-
August 2023 by Stacey Heckman
These guys were so nice. We were on a road trip with 3 hours of a drive left when our check engine light came on and the car started shaking. We stopped here and they checked out the car right away. They let us know what was wrong and that we were safe to drive home. 5 stars !!
-
July 2023 by Conrad Lanham
Thank you! Professional, fast service.
-
June 2023 by Steven Brown
These guys are the best. They will not take advantage of you like some shops. Just good honest work.
-
June 2023 by Isaac Snider
I brought my wife’s car in to get the AC worked on and the man that did business with me was straight and honest with me. I will continue coming here thanks y’all.!!!
-
April 2023 by Michael Abell
I’ve had nothing but excellent experiences with these guys. On one occasion I took my car there to have it checked out, because it was just acting weird. Apparently it was a tiny, easily solved issue. They didn’t even charge me. They said “bring it back to us when there is actually something wrong with it.“ When is the last time anyone ever heard that from a car shop? I will never go anywhere else if I can help it.Service: General repairs & maintenance
-
March 2023 by Michael Whitten
Super honest guys. I have been going to West for years. Great service with no worries. Always get me back on the road quickly.
-
November 2022 by Susie L.
I choose to drive an older car not out of necessity but due to preference. We have two Buick Enclaves (2021 & 2015) that would be logical for me to use but I find my 1996 Buick Roadmaster station wagon fits me better. It's easy to get in and out of and I'm accustomed to sitting lower to the ground. Unfortunately being an older car means that most car dealer service departments are not equipped to work on it. We had located a location in Shelbyville that provided good repair service for it but that business closed due to the owner retiring. This Fall my car absolutely needed attention and became unreliable to drive as it sputtered and chugged. Then our local newspaper took votes county wide for The Best Of.... We read with interest the results and noticed the category Best of Automotive Repair. The number one winner was West Automotive. My husband took a drive to the business and visited with the owner and employees. He came home quite energized that this was the correct business to service my car. Several weeks ago we dropped my car off for repairs. Yep, as I thought my spark plug wires needed to be replaced because I lost the battle with the squirrels. While they did this work they also informed us the water pump needed to be replaced. Within the week my car was repaired and back purring like a kitten. They even greased my squeaking door. We now know where to take the car in the future. It was truly a five star experience.
-
August 2022 by Nykki Jewell
This team always does great work !!Services: Steering & suspension repair
-
March 2022 by Justin Wilson
Really good serviceReally fast serviceReally affordable serviceNormally you have to pick 2 out of 3 but here you get them all!Really pleased with my experience here
-
January 2022 by matt fera
A car breaking is just the pits. There's not much that can be more unpleasant, but West Automotive makes sure that they're not the reason it's more unpleasant than it already is. Friendly people who don't rip you off.Highly recommend!
-
January 2022 by william yadon
Best shop in town!! I have had my car at other places but this place is by far the best. Always accurate in their diagnostics and the repairs are quality. They fix it right the first time. They have come in at or below the estimate every time with the work done quickly. When I need them again I will be back.Service: General repairs & maintenance
-
December 2021 by Juett Stucker
Great company including owner and workers that know what to do even it is a FORD.
-
December 2021 by Robert woodward
Took vehicle in and worked in it in a timely manner at reasonable price.
