-
February 2024 by Isnardis Vasquez
CVS is my favorite pharmacy since I always find everything I'm looking for and the workers are great.
-
January 2024 by PostModernToast
I was in a few days ago and had the best customer service ever!! The girl at the counter Lilly was so sweet and kind and answered all of my questions. I struggle with my hearing but she was so patient and made sure I understood everything she said. 5 Star service!
-
January 2024 by Alexis Fromm
Extremely rude staff. Lied about the time the order would be ready, After submitting to the doctor that it was finished at 10:50am. We called the doctors office to confirm the that the prescription said it was ready. And then was asked “do you even have insurance?”
-
December 2023 by Levi Talley
I hate how you guys close on the weekends when need it most and on the weekends
-
November 2023 by George Hoyle
Clean , well lit. People were helpful
-
October 2023 by SUPERBRAD13:32
This is the worse pharmacy in town. They are always closed super early or they are just dont open at all. The past 3 days I've been trying to get my prescriptions and they've been closed.
-
October 2023 by Miles Green
Will never use this pharmacy again. It is always a hassle to get prescriptions filled, but today was the last straw. I have Covid and have been waiting two days for my meds. The app finally updates from processing but goes straight to on hold. I drive up to see the issue, but since I have Covid I can't go in and get any answers. I have tried calling for two days now and never get an answer. Beyond fed up.
-
September 2023 by Kyrie Atchley
I have been using this pharmacy for about 4 years. Recently had a lot of health issues. I have been waiting on blood pressure meds for almost 2 weeks. They are out of stock for my bile duct medication. I have been trying to call for 2 weeks. Probably called a dozen time waited 45-60 minutes for no one to pick up. I understand being short staffed but you have to answer your phones. You have to help you patients. More than likely this is and upper management issue. I work for CVS. So I have to use a CVS pharmacy. I am honestly embarrassed that this lack of care is accepted by CVS. Someone needs to do and overhaul on This location.
-
September 2023 by Hunterplays
Wanted to thank the 2 workers at theShepherdsville CVS for helping me with my sons ADHD med when no one else would . I appreciate everything that you did, even if it was just to let me vent. Although it didn’t work out as I had hoped it was at no fault of the CVS workers. A. Etherton
-
September 2023 by Julie Hart
This location does NOT answer its phones and frequently closes its drive-thru, forcing sick customers to come inside the store. I’m certain that staffing is an issue, but poor management is the larger problem. Avoid this pharmacy at all costs!
-
July 2023 by Meloney Stowe
I have been going to this cvs for over 3 months now, they are always super helpful. The pharmacy staff is amazing and the woman up front is the nicest.
-
May 2023 by Robin Broyles
The pharmacist and the rest of the pharmacy staff are very helpful and go the extra mile. The people in the front store areq are always polite and ask if I need help finding anything. The store is always clean. Highly recommend them.
-
April 2023 by Aaron Griffith
Oh my goodness!! Who ever manages this pharmacy should be embarrassed. I have never seen a bigger cluster mess. They always blame it on staffing. But it looks like plenty of staffing just no leadership, organization or management. Do not go here at all. The other CVS’ in the area make fun of and laugh this one. If I were CVS corporate, I’d shut this one down to save face. The pharmacy is never open. They never answer the phone. They just lie to you to get you to leave. It’s just a circus. To top all that off, they still bill your insurance on stuff you don’t pick up. It’s too bad because I know CVS has much higher standards.
-
April 2023 by Yandere Dorodere (Yandere-P)
This cvs is honestly just awful. One of the worst I’ve been to. They are open until 10PM and as soon as my fiancée walked in at 5:58 they closed the gate on her and told her they were closed. She just had wisdom teeth surgery and is in an immense amount of pain and needed her pain meds for two days now. Each time they were closed or denied having it, etc. They’ve done this to me too and it’s quite ridiculous at this point.
-
April 2023 by Christopher Brand
I'm not one to leave reviews. In this case I had no choice but to warn people of this facility. I've been waiting to have an inhaler filled for 3 weeks now. Allergist says it's there in a bin but pharmacist says there's nothing in the system at all with my name. Breathing has been difficult over the last 2 weeks. This is the only location in KY that has this prescription. I would rather wash my face with sand paper and pluck out my eyebrows with finger nail clippers than to go to this location ever again. Staff is extremely rude!! I understand understaffing is an issue but to NEVER answer your phone is unacceptable. Instead, I get the luxury of driving out there everyday only to be told they have nothing for me when a simple phone call could had resolved this.
