Enterprise Rent-A-Car
Car RentalHours:
245 Joe B. Hall Ave, Shepherdsville KY 40165 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car provides rental cars from thousands of airport and Shepherdsville locations, as well as in over 30 countries. The company is known for exceptional customer service and a Standard of Care backed by 65 years in business. Reviews highlight exceptional service and support, especially during stressful times like after a car accident. The staff is consistently described as friendly, understanding, efficient, professional, and genuinely caring. They are quick to offer information, keep the customer informed, and go above and beyond to accommodate needs, making the process smooth and hassle-free. Customers appreciate the honest facts provided about rental details. The vehicles are noted for being clean, well-maintained, and reliable. The team works efficiently to prepare cars, even securing specific vehicles during very busy times. Customers report good weekly rates and fair prices. Many highlight how the service saved their vacation or made a difficult situation manageable, leading to high recommendations for this reliable rental car provider.
Most Recent Reviews
July 2026
Ben, Christian, and anyone else I've interacted with at the Shepherdsville, KY location has always been super professional, polite, and accommodating. We had to rent multiple vehicles this year due to having a terminally ill family member. They made this difficult time less stressful with their wonderful customer service...
read full commentJuly 2026
Great service, expert staff that goes the extra mile to ensure that customers are well satisfied. Thanks a million!
July 2026
Ben was very helpful and accommodating with a hassle-free experience with absolutely no complaints
More Comments(52)
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