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August 2023 by Ashley Eskridge
Absolutely love doing business with Park Community! Everyone is always so friendly, and the process is so easy!
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January 2023 by Thomas Hardman
Great service and fast and very easy, thanks!
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December 2022 by Bobby Maurer
Nichole, Heather, Sarah and everyone at the bank when over and above to make things smooth and my timeline was very tight and I know they all work extra hours to make it happen. Very positive experience.. the Chic fila of banking
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July 2022 by Jon Murphy
Very happy with the customer service. They went all out an beyond to make sure I had a good experience.
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May 2022 by Jeff Compeau
Best bank in Lexington. Very helpful
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November 2021 by Kristi Smith
This is THE WORST CREDIT UNION. I put $500 down for a secured credit card with them. It is a week & a half out. I still don't have it. I paid off a credit card & car with them. Closing ALL.
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October 2021 by Abumere Joy
Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,
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October 2021 by Candace A.
I went in to deposit a check today and the staff behaved as though it was incredibly suspicious I would be depositing that amount of money. I felt like they looked at me and decided I looked too poor for the check to be real. I don’t mind the policy of a 7 day business hold for deposits over a certain amount. I do mind people looking at me like I could possibly be some kind of criminal.
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October 2021 by John Korfhage
Horrible bank. Specifically this branch in particular. I’ve had multiple issues with this bank and today was the last time I’ll ever go to this location. They are still banking like it’s the 90s apparently. All other locations have multiple itms and this one only has one. Recently I got married and received a check as wedding gift. It was written out to both me and my wife. Was told by another location via ITM that all I had to do was have my wife sign the back since it was made out to both of us. So I did that and because my wife works 1st shift she can’t physically be present with me when the bank is open. So you can imagine my surprise when I went to this location to be first told they can’t find my account after giving them my social. Eventually they found it but told me that because of the way the check was written that I’d have to have my wife present with an ID and that her name should be on my account as well in order to cash the check. I explained that the woman I talked to said all I had to do was have her sign the back. Apparently at this location they don’t do that even though once I called my regular location they told me they had written a note saying to allow me to cash that check. Needless to say, i left very angry and I will no longer be going to this location.
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August 2021 by Tracy Fievet
Thank you Kristie at the Shepherdsville branch today. With helping me with my extra payment that was sent.
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July 2021 by Breyana Niemiec
My initially meeting went well and the woman who helped me was very friendly. Unfortunately it's been over 2 weeks and I still haven't been told my approval status. Tried to reach by phone but no return phone call
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June 2021 by Larry Miller (Kyprepper)
The ladies that work at this branch are always so nice and helpful. I have slowly been moving over to them including my business account. I had one issue with someone at the main call center not related to this branch, but the girls at this branch are awesome and have made me want to use them for all my banking needs. There is never no attitude and they seem to go out of the way to make things easier for the members.
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May 2021 by Brandon Waller
Short Summary: Started with Park 10/2020, they lost my car title due to poor communication, had to drive with expired tags, sold my car 4/2021 to get away from Park, Mgmt never reached out
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May 2021 by Sabrina Tidwell
Very helpful and friendly. Answered any questions I had. Stayed in contact unlike some places
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May 2021 by Nick Myers
Great Customer service, I got myself into a situation where I needed a loan approved fast and they hustled and worked and got everything figured out for me.
